Excellent service from Alfredo. Would definitely recommend him for any service on my vehicle.
8/10/2020
W W. VERIFIED CUSTOMER
Grapevine Ford service has been excellent since we bought both our current vehicles in 2016
8/10/2020
Bradley W. VERIFIED CUSTOMER
Jody McPhail was great. Followed up and kept me updated throughout the service
8/10/2020
James R. VERIFIED CUSTOMER
I came for a recall only to be told their was a flaw in the software update.
I felt they should have known that in advance. So my appointment accomplished nothing.
8/10/2020
Divina S. VERIFIED CUSTOMER
As always - Grapevine Lincoln knows about customer service and Chris Walker did an excellent job at providing a great customer experience - friendly, knowledgeable and got my car back to me pretty quickly. The entire Lincoln team rocks - thanks y’all!
8/9/2020
Melissa G. VERIFIED CUSTOMER
Awesome service.
8/9/2020
Doug R. VERIFIED CUSTOMER
Pete is the best!!!
8/9/2020
Joel L. VERIFIED CUSTOMER
Robert does a fantastic job. Appreciate what he does.
8/9/2020
Quinn C. VERIFIED CUSTOMER
Been a customer for years. Miguel is very courteous and efficient
8/9/2020
Eloina C. VERIFIED CUSTOMER
Chris, did a great job and he was amazing.
8/9/2020
Randy S. VERIFIED CUSTOMER
Aaron is great!
8/8/2020
Edward P. VERIFIED CUSTOMER
Aaron does good work.
I am satisfied with work Grapevine Ford performs but your prices are too high.
May have to start using independent mechanics in the future.
ERP
8/8/2020
Erin T. VERIFIED CUSTOMER
Great communication
8/8/2020
James C. VERIFIED CUSTOMER
Jason did a fantastic job as he always does
8/8/2020
Abel P. VERIFIED CUSTOMER
Thank you Jody Excellent job and customer experience
8/8/2020
Eric S. VERIFIED CUSTOMER
Fast and friendly as always
8/8/2020
Dennis J. VERIFIED CUSTOMER
My visit today was very smooth. Andrew was very helpful with transportation and all aspects of my service.
8/8/2020
Jesse C. VERIFIED CUSTOMER
Overall it was ok, I worked with Mark who was a mentee I believe. I usually work with Pete and his costumer service is well beyond supreme, so I guess working with someone new you feel like they aren’t as good. Just the way information was given and not having the knowledge on situations. I just wasn’t that impressed. I feel like when ever I use and advisor I don’t get as good of service as I do using the quick service people.
8/8/2020
Rachel V. VERIFIED CUSTOMER
Everything was great and much faster than expected