The service was excellent. But I ended up spending over $1000 to the driver side power seat switch fixed (because the seat had to be taken apart to replace the switch) and to get the Navigation to work. Too much to spend for what should have been a couple of simple fixes.
9/10/2020
Lawrence H. VERIFIED CUSTOMER
Bob was very professional and very helpful.
9/10/2020
Sharon T. VERIFIED CUSTOMER
Tyler is fantastic, always pleasant, courteous, knowledgeable & helpful.
I feel very comfortable when I take my vehicle to Grapevine Ford, knowing that everything will be done efficiently.
9/10/2020
PATRICK C. VERIFIED CUSTOMER
Well the sales manager I spoke with last week said he was going to include 2 free oil/filter changes for us getting our new truck a week late. But when the truck was delivered I couldn't find any coupons for the 2 free oil changes.
Could you please mail me these coupons or whatever you use? My name is Pat Conley and my address is: 3040 Whitetail Chase Drive, FTW 76108. Thank you very much! Pat Conley
9/10/2020
Corey E. VERIFIED CUSTOMER
Pete is great, always fixes my problems
9/10/2020
Cecil P. VERIFIED CUSTOMER
Excellent service- look forward to the next visit and clean-up.
9/10/2020
Ashley P. VERIFIED CUSTOMER
Jason stayed in contact with me during the long process and was very friendly.
9/10/2020
Jennifer F. VERIFIED CUSTOMER
Alfredo is the best. Always goes above and beyond!
9/10/2020
John S. VERIFIED CUSTOMER
Took vehicle in to get paint protection coating put on vehicle, upon inspection there was still bug splatter on vehicle. How can a paint protection product be put in a vehicle and still have big splatter on it.
9/10/2020
Michael H. VERIFIED CUSTOMER
Very professional. Great service experience.
9/9/2020
Eric J. VERIFIED CUSTOMER
Smooth and quick. Great service
9/9/2020
Jose V. VERIFIED CUSTOMER
they were fast with my truck
9/9/2020
Natalie T. VERIFIED CUSTOMER
I only bring my vehicle to this location because of Miguel Luna. Not impressed with how a few things were handled by upper management but Miguel is the most professional young man I know. He always kept me updated when the others did not. Thank you Miguel for be such a Caring gentleman, you are appreciated.
9/9/2020
Tina A. VERIFIED CUSTOMER
Tyler was great. Very professional and helpful.
9/9/2020
Paul H. VERIFIED CUSTOMER
Jody was great - met and exceeded expectations!
9/6/2020
JONATHAN B. VERIFIED CUSTOMER
Pete was very attentive, informative, professional, and provided me with exceptional service today! I enjoyed working with him today and look forward to coming back again soon for all of my service needs!