I am new to the area and was impressed with your dealership. I was early and they were able to take me early.I also found the service man helpful and welcoming me to the area. Many thanks.
9/16/2020
KAREN W. VERIFIED CUSTOMER
Robert is a true professional. He was pleasant to work with, kept me informed and was considerate of my schedule. The service was flawless.
9/16/2020
Clint R. VERIFIED CUSTOMER
Andrew was awesome. Will definitely service with him again
9/16/2020
Noor A. VERIFIED CUSTOMER
Hi,
I am pleased with pick up and drop off of my vehicle. I am not so happy about the actual service portion. This was a third time if I am correct my car was serviced at dealership. Previously, everything was shared and discussed properly throughout over the phone or text as both times I left my car there, I was even given full print out of possible work needed in near future. Those who were supervising my car service reached out personally to provide details and took payment & made sure I left as happy custoner.
I understand diffcult times we are all in, and only reason I wanted to send my car at dealership was convenience of pick up/drop off and my previous experience with service team.
I am so disappointed that no one contacted me to let me know my car arrived there, I had to call and leave messages multiple times. Once call was transferred to Ford side and agent almost gave me a heart attack by saying no such last name or car is here for service.
No details were offered from Service expert or any information if something else needed attention in my car.
I am so so dissatisfied!
9/16/2020
Sean S. VERIFIED CUSTOMER
Tyler exceeded expectations by recognizing I was in a hurry and got me out 30 minutes before his estimate. I almost left because of the original estimate time but he got it done. Well done. Thanks!
9/16/2020
Amy P. VERIFIED CUSTOMER
I always receive the best service! I recommend all my friends to your dealership
9/16/2020
Angel D. VERIFIED CUSTOMER
Always great service and friendly staff always impressed everytime i get my truck serviced.
9/16/2020
KENNETH G. VERIFIED CUSTOMER
Tyler Jaquess did a tremendous job of keeping me updated through the process gave me his card and I will use it in the future.
9/16/2020
Doris D. VERIFIED CUSTOMER
They were unable to get a loaner car for us but pick up and delivery at our home worked nicely. The driver was very courteous
9/16/2020
Ralf K. VERIFIED CUSTOMER
Tyler did a great job
9/16/2020
GENE C. VERIFIED CUSTOMER
Very professional and gave me the best experience in receiving service for my vehicle.
9/15/2020
Sonja H. VERIFIED CUSTOMER
The rear wiper blade should have been replaced. I had to request it. It was dine right away and I appreciate that. The vehicle was not vacuum ed. Paper malts were place over the debris in the front.
9/15/2020
Wanda O. VERIFIED CUSTOMER
I'm very satisfied with your service and concerns about my vehicle.
9/15/2020
Jack P. VERIFIED CUSTOMER
Quick and professional service
9/15/2020
Jeff M. VERIFIED CUSTOMER
Great and quick service
9/15/2020
Leslie Y. VERIFIED CUSTOMER
Everything was great
9/15/2020
John P. VERIFIED CUSTOMER
Personal and polite. Thank you!
9/15/2020
Tim S. VERIFIED CUSTOMER
Thank you Alfredo! Great service including finding my sunglasses!!
9/15/2020
Richard F. VERIFIED CUSTOMER
Very happy with professional manner my problem was handled and the immediate attention given to my vehicle. Well done!