Thank you for the honest approach to the service questions that I had Tyler.
12/31/2020
WILLIAM T. VERIFIED CUSTOMER
Pete did a great job!!
12/31/2020
Sheila G. VERIFIED CUSTOMER
I drove my car to make an appt. Because no one called me back. I make an appt with Mark to have my car fixed. My husband was there to drop it off and was told there were 20 cars in front of him. He brought the car home and haven't heard back yet. My car has not been fixed yet. No communication at all. Very dissatisfied.
12/31/2020
Lauren P. VERIFIED CUSTOMER
Very helpful and friendly.
12/31/2020
Bob R. VERIFIED CUSTOMER
Pete is great, as usual. Thanks!
12/31/2020
Jordan F. VERIFIED CUSTOMER
Alfredo is precise and professional, broke down my maintenance plan and how long it’s good for. He was upfront about wait time and confirmed I had a ride prior to waiting. He checked in with me via text halfway through to make sure I didn’t have any questions. Quick to greet me and get me out of there once my vehicle was done.
12/31/2020
JOE D. VERIFIED CUSTOMER
Great job and timely service
12/31/2020
ARMAN V. VERIFIED CUSTOMER
My car was driven 50miles but I was told it was driven around 7 miles. Also the problem wasn’t resolved and is actually worse.
12/31/2020
Al H. VERIFIED CUSTOMER
It was a Fiasco,
12/31/2020
Rosa M. VERIFIED CUSTOMER
Im glad to see Mr Robert Leininger back. He's always so nice and professional.
Thank you!
12/31/2020
Bill W. VERIFIED CUSTOMER
Pete is the reason I’ll be back
12/31/2020
Leslie P. VERIFIED CUSTOMER
Darren is second to none. Always helpful and courteous. I keep coming to this dealership because of Darren. Fantastic Service
12/31/2020
Brian L. VERIFIED CUSTOMER
Jason scaff always takes excellent care of me and my car
12/31/2020
John T. VERIFIED CUSTOMER
Thanks
12/31/2020
ANTHONY C. VERIFIED CUSTOMER
Stop asking me if I want to trade in my vehicle! You stupid fucks. I own a 2009 BULLITT. Original owner!
These surveys **** and you fuckers NEVER read them. If you did, I’d get a call. Alfredo Is an awesome service advisor. He’s the ONLY reason I keep coming back. Hire more mechanics in 2021!
12/31/2020
Alex W. VERIFIED CUSTOMER
Made it super easy and convenient
12/31/2020
Harvey M. VERIFIED CUSTOMER
Great
12/30/2020
Scott D. VERIFIED CUSTOMER
Aaron always takes care of everything
12/30/2020
Dana M. VERIFIED CUSTOMER
Thanks Miguel for your good work. Be cause of you I will be back to Grapevine Ford.
12/30/2020
Devin C. VERIFIED CUSTOMER
He got what I needed repaired right away. Good customer service.