Jody is terrific,she is allways updating me telling me what is going on
With my vehicle. Jody is Great !
12/25/2020
Gregory H. VERIFIED CUSTOMER
Miguel was great.
12/24/2020
DAVID G. VERIFIED CUSTOMER
Simply outstanding customer service. Jody was extremely punctual and accurate with the services I was going to receive. Shuttle service was available and fast. What really stood out with Jody was her follow up phone calls and text messages. She kept me inform at all times. Thank you Jody for the great customer service.
12/24/2020
ARLEN E. VERIFIED CUSTOMER
Requested inspection but when I picked it up they had not performed the state inspection.
12/24/2020
PAM D. VERIFIED CUSTOMER
Andrew was very competent. He was friendly and personable.
12/24/2020
DAVID Q. VERIFIED CUSTOMER
Miguel was responsive, honest, and followed through on everything he said.
12/24/2020
THOMAS T. VERIFIED CUSTOMER
Departments have a tough time communicating with one another. The person who schedules appointments doesn’t seem to have any idea what’s actually happening in the garage.
12/24/2020
Ken M. VERIFIED CUSTOMER
My antenna is missing. I sent the service rep a note when I noticed it.
12/24/2020
Brooke K. VERIFIED CUSTOMER
Jody did a great job. She kept me updated at all times.Thank you!
12/24/2020
Jason W. VERIFIED CUSTOMER
Repairs were made at a 1/4 of the price somewhere else. Service slow.
12/24/2020
PAUL H. VERIFIED CUSTOMER
Great job by Pete as always!
12/24/2020
Cheryl M. VERIFIED CUSTOMER
Always courteous. Always helpful. Have been a Ford buyer for 30 + years and I am very pleased with Grapevine Ford.
12/24/2020
DENNING D. VERIFIED CUSTOMER
Tyler was fantastic. I have had issues with the service department and he gave me faith in Ford service!!!!!!
12/24/2020
GREGORY M. VERIFIED CUSTOMER
Always good service with Daren
12/24/2020
Daniel O. VERIFIED CUSTOMER
Thank you
12/24/2020
Kevin C. VERIFIED CUSTOMER
Jody was perfect and wonderful
12/24/2020
Jean R. VERIFIED CUSTOMER
Very pleased. Service was great
12/24/2020
Jason W. VERIFIED CUSTOMER
Professional staff and timely service for my recall. Thank you!
12/23/2020
Jenny Z. VERIFIED CUSTOMER
Andrew did a great job, got me in and out quickly. Would request him again as my service provider.
12/23/2020
John W. VERIFIED CUSTOMER
Chris was very to see that my service was completed as promised and done in a timely manner. I would recommend him to anybody else seeking service at the Quick Lane service isle.