Tyler was great, give they guy a raise :) Merry Christmas ????
12/22/2020
Sonya R. VERIFIED CUSTOMER
Alfredo Zacarias, Jr. was very professional, courteous and respectful! He was informative and let me know exactly what was going to be done with my Ford. He was great!
12/22/2020
Stephanie C. VERIFIED CUSTOMER
Jody did a great job by showing great customer service. She was attentive and kept me informed. She was very knowledgeable and worked hard to make sure I got what I needed to get my car fixed and to ensure my account was updated properly as last time I was there it was not done. She is an excellent rep for your company.
12/22/2020
FRAY M. VERIFIED CUSTOMER
I always leave with a good feeling and job well done.
Thank you so much for always taking care of me
and my vehicle!!!!!
12/22/2020
Don Craig. VERIFIED CUSTOMER
Pete Richelle is a top notch service advisor. His customer
We service is 2nd to none.
12/21/2020
Rick R. VERIFIED CUSTOMER
He’s one of the best at Grapevine!
12/20/2020
CHRISTOPHER P. VERIFIED CUSTOMER
I would be glad to give a review. Jody was terrific.
12/19/2020
Robert K. VERIFIED CUSTOMER
Chris was very professional and polite. Great service!
12/19/2020
TOM D. VERIFIED CUSTOMER
Miguel was AWESOME! This was BY FAR my best experience with Grapevine Ford! The service took MUCH longer than expected due to the need to work with our third party warranty service (Apex). Miguel stayed on them daily as needed to get them to complete their steps to cover the repair. Miguel was also very good keeping me updated on the progress.
I’m going to ask for Miguel next time our F150 needs service! Take good care of Miguel!! He’s a good man and a great Service Advisor!!
12/19/2020
Rich B. VERIFIED CUSTOMER
Pete did a great job. Kept me informed throughout the process
12/19/2020
GARY S. VERIFIED CUSTOMER
Lack of communication.
12/19/2020
Patrice F. VERIFIED CUSTOMER
Chris was amazing, and did a great job making up for my wait time!
12/19/2020
JEFFREY M. VERIFIED CUSTOMER
Thanks for being there when my car needed you guys the most.
Mr.Luna always made feel like I was talking to my FRIEND/NEIGHBOR next door. THX
12/19/2020
John S. VERIFIED CUSTOMER
I thought Chris was great. He was probably the best guy I’ve ever worked with there.
12/19/2020
PANTHER (. VERIFIED CUSTOMER
Daren is the best service man
12/19/2020
HEATH G. VERIFIED CUSTOMER
Andrew was communicative on updates on my car. No complaints at all!