Andrew Shannon and his team of Technicians gets the job done on time as promised and done right the first time. Way to go ! Keep up the good work there. Thanks for all you do.
1/7/2021
Rodney W. VERIFIED CUSTOMER
Great customer service!
1/7/2021
STEVEN C. VERIFIED CUSTOMER
Miguel was great to work with. Very helpful and communicative. The overall service experience was a smooth one.
1/7/2021
Ken G. VERIFIED CUSTOMER
You are welcome. Be seeing you again in 6-9 months for more maintenance needs. Ken J . Graham. PS thanks Bob.
1/7/2021
GENE H. VERIFIED CUSTOMER
Andrew Shannon is my contact at Grapevine Ford. Don’t change him out...
He is a “Keeper”.
GENE H
1/7/2021
Judith S. VERIFIED CUSTOMER
Perfect. Thank you.
1/7/2021
ROGER J. VERIFIED CUSTOMER
Aaron kept me advised regularly with repair status. Thanks
1/7/2021
Bobbie J. VERIFIED CUSTOMER
Great service
1/7/2021
STEPHEN B. VERIFIED CUSTOMER
Super friendly service and they were able to get my truck in and out quickly
1/6/2021
Tamara B. VERIFIED CUSTOMER
Fast service :)
1/6/2021
Christine Y. VERIFIED CUSTOMER
Vehicle was dropped off before scheduled appointment time of 9 AM. Was given an estimate end time of 3 PM. No call was given around 3 PM. Vehicle was called in ready at 30 minutes till the service department closed. Communication of updates about vehicle during service is lacking. Allowing only 30 minutes until the service department close to pick up a vehicle is too short of a notice.
1/6/2021
Rhonda R. VERIFIED CUSTOMER
Aaron is always available to answer questions and provide whatever information is needed. He continues to provide a great customer experience!
1/6/2021
LOUIS B. VERIFIED CUSTOMER
Pete is very nice and easy to work with. He was honest with me and straightforward.
1/6/2021
Caleb B. VERIFIED CUSTOMER
Christopher was outstanding and paid close attention to my needs and was spot on for every detail of the inspection and oil change. I think this guy deserves a raise.
1/5/2021
Patricia O. VERIFIED CUSTOMER
Be happy to assist
1/5/2021
Lawrence L. VERIFIED CUSTOMER
Pete was courteous, professional, and work was done in time.
1/5/2021
Nolan D. VERIFIED CUSTOMER
Always an easy process. Would recommend to others
1/5/2021
Kelly C. VERIFIED CUSTOMER
Thanks Chris for the great service!
1/5/2021
Michael K. VERIFIED CUSTOMER
It took far too long to resolve a few simple items. And one of the items is not resolved