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Service Center Review Summary
4 out of 5
5/10/2026
Miss M. Madrigal is straight to the point what they will do with my car. She was so helpful when I told her that I have to pick somebody and if the service on my car can be done asap. It was fast. I got it earlier than what I expect.
2 out of 5
5/10/2026
Weak communication
5 out of 5
5/10/2026
Nice job
5 out of 5
5/10/2026
Very good customer services everything was done well..
5 out of 5
5/10/2026
George did great
1 out of 5
5/10/2026
I felt like I didn’t really matter to the guy working on my car. He never called me to discuss issues with brakes , so I didn’t know what “had” to be done asap , and what could wait until payday. I used to love bringing my car to you guys at Toyota dealer , but not now. Didn’t feel like anyone cared about me as a customer.
2 out of 5
5/10/2026
Service didn’t check everything I asked. I was also called and asked to make an appointment for a recall that isn’t available yet. When I asked about a scratch mark, the tech asked “someone” about the scratch and gave me an auto body and paint location ( I have paint protection) and I was ended up removing afterwards at home without help.
5 out of 5
5/10/2026
Everything went well with the service.
5 out of 5
5/10/2026
Great customer service!
4 out of 5
5/10/2026
Benito Torres greeted me warmly-during check-in, I mentioned that the splash tray may have been damaged. The technician(s) inspected the tray, changed the oil and filter and replaced a couple of fasteners. Thanks to the technicians, everything went smoothly and my CRV was ready in a little over an hour. Benito always keeps his customers happy!
4 out of 5
5/10/2026
John listened to my requests, understood them and proceeded.
5 out of 5
5/10/2026
Thank you for great customer service and service to my Honda.
5 out of 5
5/10/2026
Ram provided excellent customer service. I felt well taken care of. And a shoutout to Anthony who also helped with my car serving.
I always come back to your dealership because of the excellent service.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.
5 out of 5
5/10/2026
Excellent service
5 out of 5
5/10/2026
Leo consistently delivers excellent customer service and is very transparent about my cars needs with me. Thanks Leo!
5 out of 5
5/10/2026
Excellent customer service
5 out of 5
5/10/2026
Benito was great! Super helpful and nice. Explained to me everything that they were going to do that day, when I should come back, how to maintain my cars health all while being genuine and doing it with a smile on his face!
5 out of 5
5/10/2026
Enrique is always helpful. He’s a great service advisor. He lets me know the time frame is going to be and it’s always less. That’s why I always go to Cerritos. He’s the best, great job having him on your team.
5 out of 5
5/10/2026
Excelente Service
5 out of 5
5/10/2026
He was nice and very helpful and also the service for my car didn’t took to long so it was great thank you
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