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Service Center Review Summary
2 out of 5
4/20/2024
Richard was great, i'd give him a 9/10. He kept me updated and informed. I give the dealership a 2/10. My vehicle stayed there over night, during that time my license plates were stolen. They need to amp up they're security. Also, it was very inconvenient for me to go back and forth to the dealership, then the dmv to request new plates. Although they offered to pay for the replacement, I would have liked them to also offer some kind of compensation, like fill my tank or some discount on future services.
5 out of 5
4/20/2024
Great
5 out of 5
4/20/2024
Great service
5 out of 5
4/20/2024
Robert was great I had a good experience he was very professional and he needs a raise thanks again
4 out of 5
4/20/2024
Brandon was great. The tech who worked on the car used too much torgue and broke off a screw holding the top of the air filter case in place. I called Brandon and he said the company would take care of it and scheduled a follow-up appointment. Brandon handled this issue with the utmost professionalism.
4 out of 5
4/20/2024
Great service advisor to talk to
5 out of 5
4/20/2024
Norm Reeves Ford went above and beyond to support the local educator community. We are truly grateful for all of your support.
1 out of 5
4/20/2024
On out way home the low tire pressure appeared at the car’a dash board
Im kind of disappointed of what happened
5 out of 5
4/20/2024
He is the best.
5 out of 5
4/20/2024
Thank you
5 out of 5
4/20/2024
Delano was very efficient and friendly
5 out of 5
4/20/2024
Give her a raise.
V
5 out of 5
4/20/2024
Always a delightful experience, excellent service
4 out of 5
4/20/2024
Excellent service everytime, Anthony is a great adviser, always Grade A service. Look forward to my next visit.
4 out of 5
4/20/2024
Not regarding Carlos. I like the previous way to get attention when a person enters the service area. The attendants were readily available instead of waiting for someone to notice the car idling for help.
5 out of 5
4/20/2024
Great job
5 out of 5
4/20/2024
All good,Jonathan Romero was very helpful, thanks for your service.
5 out of 5
4/20/2024
Rudy was fantastic, his demeanor and customer service skills were excellent,he made me feel very comfortable leaving my car with you! I hope I get him for all my service visits!
5 out of 5
4/20/2024
I was pleased with my service and was happy to have John Le as my Service Representative.
5 out of 5
4/20/2024
John was very courteous and knowledgeable.
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