Service Center

Real Reviews From Verified Customers

Alfonso A.
5 out of 5
5/8/2021
Good service
Nancy R.
4 out of 5
5/8/2021
Good customer service Anthony was very helpful
Jacob A.
5 out of 5
5/8/2021
Outstanding customer service!
Adam Rosendo.
2 out of 5
5/8/2021
Excuses due to Covid your store doesn’t wash car when picked up after having vehicle for 2 months your a dealership u rinse cars all day. Did not offer nor follow up on basic oil change wippers while they had the car. Also especially if you don’t was cars during Covid your workers neglected to put plastic over the seats and floor covers down car was extremely dirty inside out and it was not brought in that way. Very disappointed
Nancy L.
4 out of 5
5/8/2021
Juan was very helpful very polite and I am so happy to be with Honda
Michael P.
5 out of 5
5/8/2021
Good service.
Kristi B.
5 out of 5
5/8/2021
Thank you
Carly .
2 out of 5
5/8/2021
I’ve never had bad customer service with Cerritos Ford. I’ve been over charged because they misspelled my last name so the warranty wasn’t coming up correctly but even that I had good customer service. The last two gentlemen I worked with when my car was being service were amazing. I bring it now to fix the A/C and heater and I working with Tony and there’s no communication. I understand he doesn’t control Hertz. But this has been going on for 5 weeks. I’ve only talked to 2 maybe 3 times that he has called me. Other that I’ve called him and I’ve lefted two voicemails no returned call. I have 4 children and with hot days ahead I need my car service and finally fixed. I wish not to work with Tony but with Rafael he helped me last time and his service was amazing he communicated with me.
Jeff H.
4 out of 5
5/8/2021
Dominick provided excellent service
Grace G.
5 out of 5
5/8/2021
Excellent service
John F.
4 out of 5
5/8/2021
Alexander was very courteous and helpful.
Oscar M.
4 out of 5
5/8/2021
Excelente attencion
Cora H.
4 out of 5
5/8/2021
Manny was absolutely terrific. My car was serviced and it was ready within the time frame promised. Very satisfied. Thank you.
Albert M.
5 out of 5
5/8/2021
Very good service.
Steven P.
4 out of 5
5/8/2021
Julie was a wonderful service worker, that made everything quick and easy. You can tell she loves doing her job, very helpful and friendly in multiple ways. Was the best service I ever had. I hope in the future she’ll be able to help me again.
Rick D.
4 out of 5
5/8/2021
Joseph was incredibly helpful.He took very good care of my in a timely manner.
David M.
5 out of 5
5/8/2021
Great service
Doris J.
5 out of 5
5/8/2021
John is the BEST!!
Alejandra G.
4 out of 5
5/8/2021
Julie was great! She was very detailed and answered my qiestions.
Adrianna C.
4 out of 5
5/8/2021
Joshua Martinez is awesome as always! Such a helpful, kind, and patient service specialist. Great asset to the team.

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