The Car Group

Great service and customer service 100% satisfaction

Will do.

Complete satisfaction.

Robert is a great service advisor ever

Pablo goes above and beyond to provide excellent customer care. Thank you Pablo for all your hard work. Honda Vista is the only place we will be taking our Odyssey for service.

I waited over two hours for a tire replacement. Then I was told they couldn’t find the hole. It was clearly marked. Toyota didn’t have the tire in stock. I was asked to come back in the morning…. 8:30…. I did…. another 45 minutes in waiting room. Oh it hadn’t been delivered yet. Come back at 11:30. I came back, the tire was mounted and I was told I needed to pay. Michael Hayner instructed the service person to talk to Service Mgr. He took care of it! Thank you Customer service not so great!! Service manager was great. Michael Hayner Great, he sold me the car and then stood behind his word. I love my 2026 Rav4…. A little coaching for service staff? :)

Fransico was great.

All was good. Shuttle service very helpful. Service spelled out well. Only 1 thing: reported nail or object in rear tire....asked, no response, to whether it could be checked for patch up. I had that done this weekend elsewhere. All in all service is usually very good.

Car service was fine so far, however customer service is bias and unprofessional, especially when you are a she and know what's wrong with her vehicle. I don't plan on returning.

Great job

Louie has remarkable personal aditude with professional follow-up services with me, Thank you

Did a very good job thank you

You fixed a problem that Hoehn Honda could not ir would not fix

Everyone was very professional in the car was received in great condition

Huge thanks to Pablo in the service department! He made the process of getting my van serviced completely stress-free. He was very knowledgeable, answered all my questions thoroughly, and was upfront about all the recommendations and pricing. Excellent communication and a very welcoming attitude. If you're heading to norma reeves vista for service, definitely ask for him

Very thorough and helpful

Great customer service

Ramez was very friendly, helpful, and communicative.

I ordered a part that i was told was ready a week ago. I came to get it installed and it was not correct so now I have to waste another trip and another day of not having my car

I had previously mentioned an issue I had with the tires not being inflated to factory spec twice before (they inflated all tries to the same pressure when the front tires are supposed to be higher) and Marlene reached out to make it right. This time when I came back to get an oil change and mentioned to the service advisor about this repeated issue he reassured me they would communicate with the tech about this. When I did get my car back I immediately noticed they again made a mistake on the tires, namely that this time the tires were rotated but the PSI was not adjusted and the tire pressure on the front tires was 4psi below the back tires which is the opposite of what its suppposed to be. I took a photo and informed the service advisor but was unable to stick around for them to fix it since I was running late. Unfortunately I am no longer confident that this location does quality work if they cant even fill tires to the factory specs even when the issue was brought up prior to the oil change and has now occured 3 times. I am frustrated because I am going to have to pay to get another oil change from somewhere else since I cant even trust this location is using the correct oil for my car since they dont seem to be aware of what the factory specs are supposed to be.