The Car Group

Tony was so customer focused. He was “ my service advisor “ from the start and did everything needed to to make sure I had a good experience. When Tony analyzed the service, he came to me and offered a ride home, as it was estimated 3 hr service. Tony is “topps”

this person insisted that he told me that the service would take 6 hours after I explained he did not explain that to me 3 hours into the service. He was argumentative and was not helpful explaining how things were priced. If I have to continue to work with him I will get service elsewhere.

Enrique was solicitous and explained service gir me as well as getting me back on a regular service interval.

Thanh is a real professional

No comment except good service of Valerie and company.

Everything is Good

Service was fabulous

Always nice to be treated well. Ernesto answered all my questions and helped my family save money. Will continue coming back with him for future maintenance. Been coming with him for the 2 years or so and has never disappointed. Thank you for all the help Ernesto.

Thanks

Yvette Rodriguez was warm and kind. She was very thorough and professional. It was a pleasure to meet her and have my Honda issues handled by her. Thank you Yvette! We'll done!

Leo is awesome,you guys should hire some more people like Leo. I don't have words to acknowledge Leo's efficiency right work right help he provides. Thank you Leo Lazano and thank you Honda norm reeves.

Great service and communicates well

Fast and great service.

I awaited Only 1/2 hr and unlike before Too long so this time i am happy to Go back again in the future.

Excellent service.

Oil change was done within an hour. Thank you all

I am very disappointed with the repeated visits and lack of resolution. My first visit was for a tire warranty replacement after a tire had popped and previously been plugged. During that visit, I was told the technician broke my tire sensor and that it was being replaced, which explained the additional delay after I had already waited 2 hours and 25 minutes. On my second visit, the sensors were checked because none of my tires were reading pressure, and I was told the issue should resolve after 100–200 miles. I have now exceeded that mileage, and I still do not have pressure readings on any tire. While my service provider has been kind and apologetic, I am frustrated that this issue was caused by a technician mistake and still has not been resolved after multiple trips. Each visit requires me to take time off work and arrange my day around the dealership, which is very inconvenient. I would appreciate prompt resolution and a clear explanation of what will be done to fix this problem.

Very professional, good service

Johnathan was very professional and explained everything about my vehicle to me

Your prices are too high. Changing a light shouldn't cost $100.