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Service Center Review Summary
4 out of 5
5/20/2026
Very professional and is patient with any questions that were discussed.
5 out of 5
5/20/2026
Tony was professional , friendly and helpful.
4 out of 5
5/20/2026
Bryan was our first person who greeted us when we came for service on our new CRV. He was very welcoming and helpful. Bryan made our experience at your dealer very easy and assuring we would be taken care. A pleasure to work with him.
Humphrey ****
4 out of 5
5/20/2026
Valerie went way above and beyond excellence. She was by far the best service manager I have ever had the pleasure of working with and will be requesting her to handle all of my service visits moving forward.
4 out of 5
5/20/2026
I was very pleased with Valerie's assistance. She was exceptionally helpful and thoroughly explained all the necessary services for my vehicle. Valerie also informed me about the payment credit you offer, which greatly simplified the process for me.
5 out of 5
5/20/2026
Joseph was a professional , I do appreciate his help , thank you
4 out of 5
5/20/2026
No thank you.... You said one simple question and I answered that one question..
5 out of 5
5/20/2026
I like the service Valerie Machado offers she’s vey knowledgeable and helpful. Thank you!!
5 out of 5
5/20/2026
Andrew communicated well the needs for my vehicle and provided exceptional customer service.
5 out of 5
5/20/2026
Car feels much better after the work y'all did. Sam was very professional and kind.
4 out of 5
5/19/2026
Please bring back complimentary car wash with vehicle service. It would make Honda and the dealership stand apart from all the competition.
5 out of 5
5/19/2026
Mike was awesome. I was in a crisis situation and he dealt with me and my truck with patience and care. Truly good fellow
3 out of 5
5/19/2026
David was great, explains everything well. Unfortunately my tire rotation wasn’t performed due to an over torqued lug nut from my past service which was also from the same dealer ship (Norm Reeves Honda West Covina) and not enough time because I booked my service near closing time. Hopefully they’ll get to fix the problem next time I schedule for my service.
4 out of 5
5/19/2026
Eduardo Millan is outstanding at what he does!
5 out of 5
5/19/2026
Great service! Helpful and knowledgeable.
5 out of 5
5/19/2026
Customer service was great. Attentive and helpful.
4 out of 5
5/19/2026
Got good service yesterday
5 out of 5
5/19/2026
john beck is great. very knowledgable and helpfu2l, professional
5 out of 5
5/19/2026
10 Stars Excellent service
4 out of 5
5/19/2026
Ramez does a great job everytime I visit. Couldn’t ask for a better service experience!
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