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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
1/24/2026
Trevor always takes good care of me.
2 out of 5
1/24/2026
Q is an Attentive and excellent service adviser. As far as the technician workmanship, service not great. The trac off and check engine light came on and the car has a rattling noise sometimes when it turns on but more so when accelerating within the city limits and on the fwy.
4 out of 5
1/24/2026
Great service estimated time 2 hrs and a half it was completed in less than 2 hrs very good customer service explained recommendations scheduled appt for next week to complete.
5 out of 5
1/24/2026
Trinity was very courteous and cheerful. It made for a great experience.
2 out of 5
1/24/2026
I don’t need a detail service but would appreciate a simple wash when I go to have my vehicle serviced. The finance person told me when we purchased our second RAV Prime in 2 years that you provided this. However it was not to be so I called several other Toyota dealers in the vicinity and was told that they do, Lemon Grove and El Cajon.
Angelo was polite and the service took an hour with an appointment and you weren’t busy unlike the last few times I was there.
4 out of 5
1/24/2026
Joseph is the best! Super chill dude! He was very helpful and addressed all my questions and concerns. Will be requesting his service for my next appointment
5 out of 5
1/24/2026
Thank you!
1 out of 5
1/24/2026
I brought in my Sonata to replace a flat tire. Took almost two and a half hours and after driving off, I noticed they inflated the new tire to 40 psi and did not top off the other three tires which had about 30 psi each!
4 out of 5
1/24/2026
Have always received great service from Benito. I’m retired and live in Huntington Beach. My family is a Honda family and appreciate service and the best prices. Maybe not always the lowest so my son-in-law does check other dealers, but I trust Benito and have felt safe.
5 out of 5
1/24/2026
I appreciated the courteous, patient, and detailed interaction!
Thank you!
1 out of 5
1/24/2026
I had an appt for 8:45. Has to wait until 9:15 until anyone even checked me in. Service lasted until 11:30 Ben though I was told not more than 2 hours— which was already ridiculous for an oil change. I’ll be going to another dealer.
5 out of 5
1/24/2026
Excellent customer service from Ramez Ramsey
5 out of 5
1/24/2026
Great customer service.
4 out of 5
1/24/2026
They have been very helpful with finding the issue on my vehicle. My car still needs to be repaired, but Trevor has been very helpful.
5 out of 5
1/24/2026
Very efficient
5 out of 5
1/24/2026
Pablo did is wonderful job taking care of me. Was very informative of any work my vehicle needed. And was very helpful. Overall great employee. Will continue to still bring in my vehicle at this location.
2 out of 5
1/24/2026
I saw John once. Gave him a coupon and he said he would take care of it later. Never saw him again and i never got the discount. I am not sure why you mail them to me if you're not going to honor them. It was also difficult to find anyone to give me my keys when my vehicle was done, and i am sorry for bothering the employee who gave me my keys. He seemed annoyed that i interupted him because John was nowhere to be found.
5 out of 5
1/24/2026
The service I received from Francisco Bretado was Outstanding.
David T
5 out of 5
1/24/2026
He was excellent
5 out of 5
1/24/2026
Very good customer services and satisfaction.
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