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Service Center Review Summary
5 out of 5
1/30/2026
Richard was great!
5 out of 5
1/30/2026
Robert was outstanding in both service provided and delivered. Robert was both knowledgeable and informative. And very customer service oriented.
Excellent job on all accounts.
Thank you.
5 out of 5
1/30/2026
I was completely satisfied with my car service!
5 out of 5
1/30/2026
Great customer service
5 out of 5
1/30/2026
As always Trevor was a trooper and very understanding advisor thank you ????
3 out of 5
1/30/2026
In and out for an oil change and tire rotation, just over one hour. Amazing for a dealership. Only minor annoyance was that I got a text that my car was done, and I was at the counter in less than 5 minutes and my car had been moved to the furthest part of the right lot out front, parked in the red, partially blocking traffic. Was told it was "just out front". Had to set the alarm off to even find the car and alarm noise was faint from service. Again, minor, overall very satisfied with the dealership.
5 out of 5
1/30/2026
Gary gave excellent customer service
5 out of 5
1/30/2026
Louie has great customer service and kept me up to date on what was going on with the car.
5 out of 5
1/30/2026
Good customer service.
5 out of 5
1/30/2026
Service was great as usual.
5 out of 5
1/30/2026
Kyle is so great at his job!
5 out of 5
1/30/2026
Great customer service.
5 out of 5
1/30/2026
I’m honestly impressed by how professionally Pablo works with clients. He was quick, polite, and very respectful. If more people in customer service were like him, life would be a lot easier.
5 out of 5
1/30/2026
Rafael is a true professional. He explained everything that was needed to repair my vehicle thoroughly. I'm completely satisfied!
4 out of 5
1/29/2026
Easy on and a quick and easy out. I trust the dealership.
4 out of 5
1/29/2026
I was able to get a same day appointment and the work was completed in 1.5 hours
4 out of 5
1/29/2026
I had a great experience working with George at Norm Reeves Honda. From the start, he was professional, transparent, and incredibly helpful. He provided a precise and accurate estimate for my damaged rim and tire, taking the time to clearly explain the issue and the costs involved—no surprises or pressure. His attention to detail and honesty really stood out and made a stressful situation much easier to deal with. I truly appreciated his customer service and would highly recommend asking for George if you need service support at Norm Reeves Honda.
2 out of 5
1/29/2026
Everyone was extremely nice but did not discuss any of the work that would take place on my car or why it was needed at the time. I truly feel like I was taken advantage of and scammed in the process. Will not be returning to this location
4 out of 5
1/29/2026
Ernesto was amazing in helping me understand my services, as this was only my second oil change on my CRV. The video recap that I got was very informational! I had questions about one of my keys and he was able to help answer those questions as well
5 out of 5
1/29/2026
Yeah thank you to Gerardo he was helpful and friendly good service
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