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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
1/29/2026
Great service
5 out of 5
1/29/2026
Excellent and prompt service. Will definitely keep taking my cars in for service as well as recommend to friend and family.
5 out of 5
1/29/2026
Gold star!
5 out of 5
1/29/2026
Great service & very friendly staff !
5 out of 5
1/29/2026
Service is always top notch
Keep up the good work very satisfied ????
5 out of 5
1/29/2026
Mary the Genesis agent provided 1st rate support. I am totally satisfied with my service visit.
4 out of 5
1/29/2026
Okay got it
5 out of 5
1/29/2026
My experience with the Ivette was both professional and pleasant. Her warm smile and pleasant demeanor made me feel at ease.
I was also impressed that my car was ready in 30 to 45 minutes
Great job all around Norm Reeves Honda
5 out of 5
1/29/2026
Robert and the team are fantastic, as always. We really enjoy working with Robert every time we come in for service.
4 out of 5
1/29/2026
I usually never care about who is helping me out during my car service, but Edward was the first person I have specifically requested to assist with my appointment. He is very personable and knowledgeable, making me comfortable bringing in my car and getting his advice on what needs fixing.
5 out of 5
1/29/2026
Excellent service advisor - Hannah. Explained clearly and kept on schedule.
4 out of 5
1/29/2026
Genaro, was very curtieous and professional. My oil change was completed around 45 minutes later. Time is money and worth the experience.
5 out of 5
1/29/2026
Great service
5 out of 5
1/29/2026
I appreciate the professional manner and kind and friendly Rafael and other staff members that I came in contact with.. but Rafael was very efficient and helpful in everything I came to bring my auto for repair.!! Mahalo for the great service..! ????????????????????????????
5 out of 5
1/29/2026
Again, I had my Lincoln Corsair serviced yesterday, Francisco was always a great help! He took care everything I needed! Thank you Francisco!
5 out of 5
1/29/2026
Rudy was a the best! Professional, friendly and very kind, especially with seniors. He goes out of his way to assist us. Thank you, Rudy!!!????
5 out of 5
1/29/2026
Mr. Pablo was very perfessional and kept everything updated through out the service of the vehicle, 10/10
4 out of 5
1/29/2026
Back as new and on the road. Thanks for the loaner. Viviana is easy to work with because she communicates so well the process and keeps me informed along the way.
Hoping everything stays good from here on out but if not I know I can count on this team.
4 out of 5
1/29/2026
Thanh is exceptional service advisor. Someone I always request when he is available. His customer service is exceptional, he makes Norm Reeves a place I want to come visit and look forward to.
3 out of 5
1/29/2026
Let’s bring back the coffee and delicious
The coffee and the machine is terrible and I tried the food truck still not that good.
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