The Car Group

Jayden was very polite and courteous, thank you!

Good sevice

Personally thanks Service Consultant Andrian De La Riva. He 's professional and helpful.

Trinity was attentive to my needs and was quick to get my car in the bay. She communicated with me very well step by step, time frame and expectations. Overall satisfied with Trinity’s professionalism.

Great communication and service. The drop off and pick up was so helpful! I will recommend Norm Reeves Honda to friends and family.

I usually make appointments with Enrique but today I had Candice and she is the sweetest and she was so pleasant and very helpful. Thank you again

So very happy with the service

Everything was great! I was in and out in less than an hour! Best experience yet!

Trinity is my most trusted service advisor.

Awesome customer service. All questions answered and work completed in record time. The communication was stellar. I am glad to have dealt with such professional people that are kind, patient and efficient. It is a breath of fresh air for the service centers. Thank you so much Candace! You knocked it out of the park with the service you and your staff delivered. I would recommend anyone to your facility without hesitation. Keep up the fabulous work and making people comfortable and important. I award you all an “A” rating ????

John was very professional and I was in and out in a little less than the time he quoted!

I want to take a moment to give the highest possible praise to Ivette Rodriguez at Norm Reeve’s Honda Service Center. From the very first text inquiry, Ivette went above and beyond in every way. She was incredibly accommodating, kind, informative, honest, and impressively efficient. What stood out most to me was how genuinely cared for I felt throughout the entire process—nothing felt rushed, transactional, or impersonal. When I arrived, Ivette already knew exactly who I was before we had even officially met, which immediately made me feel seen and taken care of. That level of attentiveness and professionalism is rare and speaks volumes about her dedication and excellence. I am so grateful that Ivette was the one who responded to my initial message. Her communication, warmth, and competence turned what could have been a stressful experience into a smooth and positive one. She is truly an asset to Honda, and I hope her leadership knows just how special she is. Thank you, Ivette, for setting the bar so high.

You didn't solve my car issue

Thank you for explaining the services conducted and looked into the hx of previous service done at other Honda sites.

Your representatives were very busy but they took care of my problem and Adrian gave me excellent service.

Clock won’t retain the correct time. Needs something besides reset to factory specs

Great job

The advisor was very accommodating

Satisfied ever since

Excellent experience.