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Service Center Review Summary
5 out of 5
2/10/2026
He was helpful
5 out of 5
2/10/2026
Great service from Alex; thorough, efficient and friendly.
5 out of 5
2/10/2026
Car was finished in timely fashion.
2 out of 5
2/10/2026
My expectations with Norm Reeves wasn’t what I expected. Lack of customer service needs was ignored. I probably won’t return.
5 out of 5
2/10/2026
Excellent!
5 out of 5
2/10/2026
Thank you for the excellent customer service. Appreciate the professionalism and knowledge to keep me safe on the road.
5 out of 5
2/10/2026
Pablo’s great! Thank you for everything.
5 out of 5
2/10/2026
Hannah was very helpful. Could be happier with my experience.
Thank you
5 out of 5
2/10/2026
I was really happy with the service provided by John. I could tell that he really cared about me.
5 out of 5
2/10/2026
Great advisor, excellent service, 5 stars ???? to Rosalina ;)
4 out of 5
2/10/2026
Overall totally satisfied. I left a Google and Yelp review. ????% Outstanding Customer service ???? Above and Beyond. Raphael Gonzalez is the best hands down and without question
5 out of 5
2/10/2026
George is always a pleasure to work with!
4 out of 5
2/10/2026
I request Javier today because he provided me with outstanding customer service the last time I brought my car in for service. Javier is very efficient and has excellent communication skills. It has been a pleasure dealing with Mr. Pena.
2 out of 5
2/10/2026
Change out pads and rotors
5 out of 5
2/10/2026
David Ochoa provided great and efficient customer service.
2 out of 5
2/10/2026
He initially helped me and offered to waive the diagnostic fee, then left and assigned me another representative who helped me with a small discount.
Besides, the problem recurred in less than a month and now it cost over $2,000.
I can't afford $3000 in less than a month.
Im not going back with you guys.
Bad service.
I spend on this car more than $10,000. In less than 3 year.
Someting happen with my car and I'll find out what's going on.
5 out of 5
2/10/2026
Ramez was very helpful and explained everything everything!
1 out of 5
2/10/2026
I drove 30 minutes to the dealership to have a recall taken care of, but the parts were not available and have to be ordered. So now I have to wait a few weeks and drive back. The service dept. knew what campaign I was coming in for, so should have had me wait until the parts were available.
5 out of 5
2/10/2026
Very great service
5 out of 5
2/10/2026
Everything was perfect, I have no complaints.
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