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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
2/22/2026
People there were so professional & kind. I was impressed. Thank you
5 out of 5
2/22/2026
Thank you for your attention.
5 out of 5
2/22/2026
Very satisfied with service. Mariel was terrific
5 out of 5
2/22/2026
Excellent customer service I was definitely satisfied with the way I was treated, very respectful and professional answered all my questions I will definitely be back thank you
5 out of 5
2/22/2026
Javier provided great customer service. My car is running great.
3 out of 5
2/22/2026
Miguel was great and helpful. The technician forgot to rotate tires besides experience was good .
5 out of 5
2/22/2026
Service was great. Everything went smoothly and all my questions were answered. I would definitely go back again.
5 out of 5
2/22/2026
Great help
4 out of 5
2/22/2026
He was courteous, took his time to explain the service that my car needed, and was very apologetic about the waiting time.
5 out of 5
2/22/2026
Everyone was amazing and the service was very quick
5 out of 5
2/22/2026
Easy process and satisfied
5 out of 5
2/22/2026
Always exceeds my expectation with straight forward answer and explain everything before and after service. Thank you once again for awesome experience
5 out of 5
2/22/2026
I’ve been coming to Honda Norm Reeves Cerritos for quite some time now and I always go through Oscar Ortega to help me with whatever my vehicle needs. Oscar is helpful and professional. He always notifies me in timely manners and tells me exactly what needs to be fixed with my vehicle. I would absolutely recommend all Honda Owners to ask for Oscar if they were to ever need services with their vehicle. Thanks a lot Oscar! Your work is appreciated!
5 out of 5
2/22/2026
Advisor is very accommodating
4 out of 5
2/22/2026
Arbenz is very helpful and does a thorough job reviewing everything with me when I take my car in for service!
Thank you!!
5 out of 5
2/22/2026
Michael was amazing to deal with. I’m very pleased with the service. Total honesty and fast service
4 out of 5
2/22/2026
Oscar was very helpful and straight to the point. He was friendly and knowledgeable about the services. He also let me know about warranty I didn’t even know I had. In past experience I always asked and nothing was ever told to me then. Glad I stumbled upon him today.
5 out of 5
2/22/2026
Great service.
4 out of 5
2/22/2026
Anthony Sanchez is the BEST !!!!
5 out of 5
2/22/2026
I had a truly great experience at Honda thanks to Ernesto. From the moment I arrived, he was professional, knowledgeable, and incredibly attentive. He made sure my car was thoroughly taken care of and took the time to explain everything clearly so I felt completely informed and confident about the service. Throughout the process, he kept me updated and reassured me that my vehicle was in good hands, which gave me so much peace of mind.
Ernesto’s attention to detail and genuine care for his customers really stood out. I truly appreciate the outstanding customer service and will absolutely be returning for future service needs. Thank you, Ernesto!
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