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Service Center Review Summary
5 out of 5
2/27/2026
I love working with Valerie! She makes me feel comfortable especially as a woman. She’s quick and easy to work with.
5 out of 5
2/27/2026
Thanh always gives me excellent service and I always request him when I make my service appointments.
5 out of 5
2/27/2026
Edwin was great, as always!
5 out of 5
2/27/2026
Candice was absolutely great. She was very attentive and make you feel valuable.
5 out of 5
2/27/2026
Happy 100
5 out of 5
2/27/2026
Denise Lopez and her team are amazing!!
5 out of 5
2/27/2026
Q was amazing 10/10
5 out of 5
2/27/2026
Adrian was very professional and kind
5 out of 5
2/27/2026
good service
1 out of 5
2/27/2026
When I got my car back from getting my oil change, there were multiple tools on my passenger seat, and when removed my seat was left dirty, on top of that I had left some things in my passenger door pocket and multiple things in that pocket were thrown on the floor and on the seat.
5 out of 5
2/27/2026
Great service today.
5 out of 5
2/27/2026
Thanh really helped me out on a tough situation.
Thank you T, car runs great!!!
4 out of 5
2/27/2026
Excellent service today handled by Edward!
4 out of 5
2/27/2026
Ivette Rodriguez was knowledgeable, engaging,professional, and experienced. We can understand and appreciate why folks continually visit Norm Reeves Honda Huntington Beach. Thanks to Ivette and her team.
All rise. ????????????????
2 out of 5
2/27/2026
I am commenting on my dissatisfaction with the service I received from Mr. Barr.
Throughout this process I was the one consistently calling for updates regarding my vehicle. I did not receive proactive communication, which made the experience frustrating and inconvenient.
I specifically requested an all around service inspection. I assumed routine maintenance including my oil change, would be addressed. However it was not and my oil life is currently at 20%.
I also was not offered a loaner vehicle despite having an extended warranty coverage. My car was kept for 2 days. This was never discussed or presented as an option from Mr. Barr
Overall I am highly disappointed with the level of service and communication provided. I expected a more thorough and customer focused experience.
5 out of 5
2/27/2026
Very professional and knowledgeable
5 out of 5
2/27/2026
I was so grateful for Ramez’s industry knowledge and timeliness. He answered all of my questions and helped me find out what I needed to get done. Even without an appointment I was able to get in and out of there pretty quickly. He was honest about what I needed and explained everything clearly. Thank you!!
4 out of 5
2/27/2026
Robert was pleasant from the beginning and I requested his services for a second time as my advisor. He is friendly, personable and takes time to ensure the service is top-tier without shortcuts. I really appreciated his help as my battery died and came in without an appointment today. The car was ready within an hour and it was perfect for me!
5 out of 5
2/27/2026
George Juarez provided excellent service. I was very happy and satisfied with how helped be today
5 out of 5
2/27/2026
Samuel T. Really helpful, and professional. Really good advice.
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