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Service Center Review Summary
5 out of 5
2/28/2026
Very satisfied.
5 out of 5
2/28/2026
Anthony was very helpful and very informative. Very good guy
4 out of 5
2/28/2026
Ruben is exactly what you expect from a company.
Its rare these days but he’s the man. People skills (a rarity these days).
Far above par. The best experience I’ve had so far. Well done sir
4 out of 5
2/28/2026
Edwin was great! He was incredibly professional and is a big reason I go out of my way to get my car serviced at Norm Reeves instead of a closer option to my house. He and Mariela Valdez proved excellent service and both deserve to be commended for doing their jobs with excellence. Thank you so much!!
1 out of 5
2/28/2026
My car was finished and parked the service tech brought the paperwork and my keys in, I seen him do it I waited 5 minutes 10 minutes then 20 minutes . And no one came to get me so then I got the text that my car was ready so I got to the service podium and ask about my car and no one knew anything I told them my car has been ready and parked for 25 minutes how long those it take to check me out ? I’ve never had any issues before but this today was ridiculous
4 out of 5
2/28/2026
Benito is the reason I come to this Honda dealership!
He is always friendly and helpful. He follows through with the service jobs and make sure that everything is good!
He goes above and beyond to make sure we are happy customers!!
Thank You!
4 out of 5
2/28/2026
Very happy and satisfied with the service. The agents are proffessional and enthusiatic with client. Job was done quick. Highly recomend.
4 out of 5
2/28/2026
Great Servic
2 out of 5
2/28/2026
Something felt off when I brought my car in. The usual professionalism and attention to detail that I have come to enjoy from Norm Reeves wasn’t there at all. Maybe it was the rain that day, maybe it was that the usual members of the team that I’m used to seeing weren’t there to keep up the spirits. I don’t know.
4 out of 5
2/27/2026
Great and Attentive to all my car needs.
5 out of 5
2/27/2026
Benito is who every service advisor should strive to be. He was the perfect consultative approach. He is good for your brand and the client. His smile is infectious and his warmth and concern is genuine. I wish he worked for my company Natural Drain.
1 out of 5
2/27/2026
Charger for my phone does not work
5 out of 5
2/27/2026
Mariela was very helpful as always.
1 out of 5
2/27/2026
The oil cap is loose, and I need to leave work again to have it fixed. I’m concerned it could fall off or cause an accident.”
4 out of 5
2/27/2026
I was seen and processed quickly. I thought the repair would have at least a couple hours of labor and cost several hundred dollars. Mildly surprised when the repair was done quickly and at much less cost. This tells me the dealer shop is honest and not out to gouge the customer.
1 out of 5
2/27/2026
This issue should not have happened on a car with our miles... Eff Honda.
4 out of 5
2/27/2026
Tony was really kind and helpful when I came in to get my car serviced. He made sure my services were taken care of efficiently and fast. I’ll be asking for Tony for future services.
5 out of 5
2/27/2026
Great service
5 out of 5
2/27/2026
Sam was very helpful and transparent with the whole service. I appreciated that.
5 out of 5
2/27/2026
Explained all services well and only what my car needed. Great service as always! Thanks Tony!
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