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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
3/8/2026
Javier López was very patient and kind and a very good employee for Honda
5 out of 5
3/8/2026
Everything was excellent! Trevor and the crew were thorough with my vehicle. Thank you
5 out of 5
3/8/2026
Miguel was very helpful
5 out of 5
3/8/2026
Genaro Pérez was so helpful !
Fast ! Efficient and very informative when it came to dropping off my car!
Extremely happy with the service ,would come again
5 out of 5
3/8/2026
???? satisfied
5 out of 5
3/8/2026
That you many Sanchez good job ????????
5 out of 5
3/8/2026
Angelo was very courteous and kept checking up on me to let me know about my vehicle. Very grateful for his service.
5 out of 5
3/8/2026
Thank you so much, Benito, for servicing my car today. I truly appreciate your help and the great service!
4 out of 5
3/8/2026
He understand my concerns and got it done
5 out of 5
3/8/2026
Trevor Rodriguez had outstanding customer service and was efficient and communicated thoroughly. Would definitely recommend him and use him again if I need to come back!
5 out of 5
3/8/2026
Trevor was great.
3 out of 5
3/8/2026
I wasn’t contacted about recommended maintenance until after 2 hours were up. I added 2 of the three items but wasn’t willing to wait even longer for the service to be completed.
4 out of 5
3/8/2026
George and Rudy demonstrated exceptional proficiency in their respective roles, consistently surpassing my expectations. Upon my arrival, I urgently required a key cylinder repair following an attempted car break-in. Rudy not only assisted me in locating the necessary component but also collaborated with George to promptly resolve my issue. Their exceptional service and attention to detail were evident throughout the entire process.
4 out of 5
3/8/2026
Mike was extremely helpful and communicative. I appreciate him being able to squeeze in my oil change at the same as resolving the recall.
4 out of 5
3/8/2026
The service manager Juan went above and beyond taking pictures of my paint on my 2009 E150 van. I have a case number and hopefully Ford will be able to help me in someway. Thank you, Juan.
3 out of 5
3/8/2026
I feel once tou put the silicone on the car you shshould put it in a closed space to prevent dust.
4 out of 5
3/8/2026
Andrew was great this morning. As he approached me, he introduced himself after what I needed. Andrew was very courteous and attentive to my needs. I told him I was there for a regular maintenance and to also check my alignment. He said he would and then he would update me if there was any problem. About 45 minutes till he returned and told me that my vehicle needed an alignment and got it done in a respectful amount of time. Andrew was very courteous and forthcoming. Andrew is another reason why I continue to bring my vehicle to Norm Reeves Ford.
5 out of 5
3/8/2026
Very polite knowledgeable and professional
5 out of 5
3/8/2026
Tung is best customer service 10/10
5 out of 5
3/8/2026
Amazing service
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