The Car Group

Excellent service provided by David, very knowledgeable and showed me issues with my 2024 CRV that I was not aware of.

Happy with our service. Thank you!

Javi is very helpful

My vehicle had been taken in twice for a serious malfunction, and after my car being in the service center for almost 30 days in December 2024, they couldn’t find out what was wrong and said they thought it was a one time occurrence. When it happened again this week, after 24 hours they called and said they couldn’t find anything wrong even though I showed them pictures of all the lights on my dashboard. I lost complete control of my car including the steering. I made it very clear, for safety issues I will not be picking up the car until they can tell us what’s wrong. They didn’t find anything in 24 hours and expect me to jeopardize the safety of my family and go pick up the vehicle and wait for this to happen again, after something much more serious can happen. I’ve already reached out to corporate and have a case number. I will also be contacting an attorney tomorrow. This is terrible service and will never be using this dealership again!

I had a great experience at this Honda Cerritos . Trevor was so nice . He listened to my concerns and explained to me the job that was done , what was needed and made sure I knew what my options were . I will being coming back to see Trevor to get my car issues addressed. Thanks Trevor for being so professional and for taking the time with me . Trevor is a great asset to Honda Cerritos

Everyone is so nice! I love bringing my Honda there for service every time

You guys take for ever to help me .it took more then a 1hr

Jonathan was excellent but when it came to the service on the car, I am unhappy. I came in with the car making noise and paid over 1,500 to fix it. Came home with the same noise being made. The issue was never fixed and now I will have to come out of pocket to fix a problem that I had already came in to be fixed.

Great service! Loved the photos provided on the report, and that it took less that 2 to 3 hours.

Edwin always delivers top-notch service and it's very personable. Also he keeps you updated on the service of your vehicle and that is much appreciated. Also if you could install an app where you can create your own Playlist in your car it would be very helpful.

Best service.

Always great service and good environment ????

Service and coffee was nice :)

Trinity is very friendly and helpful.

Javier López was very patient and kind and a very good employee for Honda

Everything was excellent! Trevor and the crew were thorough with my vehicle. Thank you

Miguel was very helpful

Genaro Pérez was so helpful ! Fast ! Efficient and very informative when it came to dropping off my car! Extremely happy with the service ,would come again

???? satisfied

That you many Sanchez good job ????????