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Service Center Review Summary
5 out of 5
3/14/2026
Trinity and the crew is amazing!!! She care about my car needs. What’s best for my car and me. Amazing!
5 out of 5
3/14/2026
Tony is the best guy for repair. He on time he know all the good deal and make it quick in and out of the shop in couoke hours. If you ever want to repair your honda please come here and speak to Tony he the guy.
4 out of 5
3/14/2026
Appreciate getting the car in on short notice. The car was ready for pickup in about 2 hours. Thank you
5 out of 5
3/14/2026
Thank you!
5 out of 5
3/14/2026
Great first time experience, friendly and knowledgeable service professionals
5 out of 5
3/14/2026
Very satisfied, awesome work
5 out of 5
3/14/2026
Excellent service
4 out of 5
3/14/2026
I liked working with David today. He came out to greet me right away. Next time I come in I will ask for him.
5 out of 5
3/14/2026
The reason I come all the way to Norm Reeves Huntington Beach is because the service is more than worth the drive. Viviana has consistently given us honest quick service and tries to make the process as painless as possible.
5 out of 5
3/14/2026
Very nice
5 out of 5
3/14/2026
Thanks for your help Edward!
4 out of 5
3/14/2026
Robert went above and beyond to help get my issues fixed. He was the first person in 9 yrs I've going there to go above and beyond with his customer service to resolve. Will recomend him.
2 out of 5
3/14/2026
Aarón was great. The car was serviced promptly.
But I feel like I remember the shuttle taking you home and it would be nice if the shuttle ran longer hours to the mall at least. Also, I thought I remember our cars being washed after service and none of that has been happening. Even when I purchased the car, the car wasn’t fully detailed. I noticed spots on the mirrors. Oh and the guy that answered me about the shuttle hours hung up on me. That was very rude.
2 out of 5
3/14/2026
Lacking communication and very roundabout answers every time we spoke.
5 out of 5
3/14/2026
Thank you Norm Reeves Genesis of Cerritos. Your staff delivered a very easy and efficient service! Thank you to Kyle for his friendy and effective customer service. This is why I chose Norm Reeves Genesis of Cerritos to take care of my Genesis GV70. I was also able to comfortably conduct some work online at your clean business center while I waited for the service completion. Thank You.
4 out of 5
3/14/2026
East drop off and my service was complete in less than an hour.
5 out of 5
3/14/2026
Edwin went above and beyond to help me out and I really appreciate that. Thank you! ????????????
5 out of 5
3/14/2026
John was great. He made sure I was in and out fast. I really appreciate his demeanor and his friendliness. He remembered me from previous service visits which made it better for me.
5 out of 5
3/14/2026
Amazing service! Thank you Sam for the amazing assistance :)
5 out of 5
3/14/2026
As always Sal went above and beyond with assisting me with my vehicle. I will continue to drive the further distance due to the great customer service Sal and Norm Reeves Vista provide. Thank you!!
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