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Real Reviews From Verified Customers
Service Center Review Summary
5 out of 5
5/31/2026
Thanks for the service Leo never disappoints with the many questions we throw at him always showing patience and respect.
5 out of 5
5/31/2026
Jayden,
Very professional, easy to talk to. And understanding of my situation. Great job.
1 out of 5
5/31/2026
My Air conditioner is not as cold am I am used to.
4 out of 5
5/31/2026
I was happy with the service the only thing I think you can improve is the check in if you have an appt. It took a long time. But was happy with everything else. Thank you.
5 out of 5
5/31/2026
John Le is the nicest person Ive ever seen, He helped me through the process step by step. 10/10 for him
Thank You John Le
5 out of 5
5/31/2026
Friendly staff, kept me informed
4 out of 5
5/30/2026
Rudolph is the best.
5 out of 5
5/30/2026
timely, courteous
4 out of 5
5/30/2026
My favorite advisor will always be Michael Barr, No one takes good care of me as Micheal Barr. Today my car service was not a long wait which I was impressed. I was in and out. Michael even come by to the lobby to make sure I got his text about my car being ready for pick up. Whenever I come to get my car service I always ask for Micheal Barr. He definitely knows how to treat Honda Clients with great customer service.
5 out of 5
5/30/2026
Ernesto is one of the best service advisors. Every time I come in, I know I'll receive excellent service and honest guidance. I'm always impressed by the team's expertise and the way they care for my car. Team members like Ernesto are exactly why I continue coming back. I truly appreciate the outstanding customer service!
5 out of 5
5/30/2026
Marlen was was excellent
2 out of 5
5/30/2026
Denise recommended services that are not required. She tricked me to agree initially because she said the service is recommended based on mileage, not actual conditions. When I discover after later research this cleaning service is not needed until the mileage reaches 75k - 100k, I called in to cancel, she told me the service has been performed. My mileage is 35k. In addition, Denise told me my cabin air filter was very dirty, I told her it was just replaced at your dealership several months ago. Obviously, I was charged for the service last time that was not even performed. Denise agreed to comp me for the air filter, but I still contest the “cleaning service” she put on this RO. I was over charged $199. Not happy at all. I thought you folks are honest. I trusted you.
3 out of 5
5/30/2026
On the paperwork is says replace defective transmission mount,is this a Honda problem or is it the owner problem?
4 out of 5
5/30/2026
Oscar thoroughly explained the items they were going to check and when my vehicle would be available. All items were completed as promised and ontime. Oscar calls back promptly when I leave a message and is friendly and knowledgeable in our exchanges. It's been 12 days and I haven't seen the factory survey. I may have missed it but couldn't find it in my emails.
5 out of 5
5/30/2026
Everyone was happy at work which is really nice to see and that carried over to the customer experience. Well Done.
4 out of 5
5/30/2026
Service was amazing! Benito was friendly and efficient! I had made an appointment which was also so easy to do and then when I arrived early I was taken care of right away. The lounge where I waited for my service to be done was lovely and the coffee was amazing as well! It was fast and such a pleasure! Changed my mind about dealership service for sure!
Thank you!
5 out of 5
5/30/2026
Thank you so so much and for getting done so quickly when I needed it!
4 out of 5
5/30/2026
Very knowledgeable & helpful!!
5 out of 5
5/30/2026
Trevor was great and took the time to completely explain what my car needed and what was a priority. I appreciate that!
4 out of 5
5/30/2026
Fransico is da best
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