The Car Group

John's customer service was outstanding!

Awesome job by everybody

The service took an additional hour beyond the time estimate, but Hannah gave a small discount on the service charge, which was acceptable.

Pablo is great! He explained the work to be performed and kept me updated on progress throughout. He’s an asset to the service department! Well done. Thanks!

The service was exceptional and the communication. I am always pleased when I come to this Honda .

Friendly helpful honda staff, Robert.

The issues I brought my vehicle in for were not addressed. One of the Service staff wanted to keep my vehicle longer and I was all for it, but another service staff member said no. I have had this vehicle about 2 1/2 months and this is the second time the vehicle had this problem. I wish your service staff would honor the warranty to find out why

helpful, well-mannered. excellent customer service and satisfaction.

Robert is always a pleasure to work with

Excellent service

Thank you !!

The service on my car was done very well. Thank you to the mechanic and to Pablo — you did a great job.

First off Jayden is absolutely amazing and I truly appreciate his patience, knowledge, and dedication. I also truly appreciate you all giving me the additional time to pick up my vehicle on my next day off. My reason for being "not completely satisfied" comes from knowing that once again, employees were sitting in my back seats for who knows what reason-the back seats were leaned way back and the box of a happy meal toy (yes I'm adult who has a super Mario toy box in my car but that's not the point) was crushed like it was sat on. Can't prove it and it's my fault for leaving the car there longer than a day but it's upsetting to know that my car was likely a breakroom again (at least this time they only tipped over the mini trash can that had my empty water bottles strewn on the floor rather than leaving their trash everywhere. Still unsettling and don't really appreciate it. Hard to prove and I should have looked better before I left today so that's my fault too. I just ask that you have people not use my car for breakroom purposes please? Just know that I'm dreading having to leave it again when the seatbelt recall goes live and I know I have to but really apprehensive now.

Edward is super friendly and takes time to really explain what’s needed to service the car.

Samuel was the absolute best! He was super helpful in explaining everything after the diagnostic run on my car. The staff at Norm Reeves was so pleasant and helpful! Would recommend to anyone who needs service on their Honda!

Robert Farr always does a good job of taking care of my needs as a Toyota owner. I have three Toyotas!

She was great. She has helped me for years now and I am always happy with her service. She is always very helpful

Ruben was amazing. Took care of me as soon as I pulled up. Explained everything to me. Reviewed all the notes in the computer system. Took care of me immediately once I returned to pick up the vehicle and ended the transaction with a hand shake. Can’t ask for anything more!

Very friendly and service was crazy quick today

Valeria is always great and speedy when I come to her with car issues. She gets me in and out. Very smooth and easy going ????