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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8322 reviews 71%
4 star 2352 reviews 20%
3 star 185 reviews 2%
2 star 404 reviews 3%
1 star 498 reviews 4%
Review Us
Deborah A.
4 out of 5
10/25/2025
Gloria was friendly, answered all my questions and got me a ride home. If I had my own business I would definitely hire her!
James O.
5 out of 5
10/24/2025
Excellent experience with Bryan
Natalie R.
5 out of 5
10/24/2025
Friendly and professional service. Informative
David J.
5 out of 5
10/24/2025
I trust Bryan Jones and Sutton Ford to take care of my future service needs.
Henry M.
4 out of 5
10/24/2025
Good services.
Mary R.
4 out of 5
10/23/2025
I appreciate Ford Motor Company checking up on the cars. My car is running just like it did in 2021. The mechanics did a great job. I did not have to pay any money, for the recall.
Leonard C.
5 out of 5
10/23/2025
All is well I’m completely satisfied with the service.
Theresa D.
5 out of 5
10/23/2025
Thank you.
William P.
5 out of 5
10/23/2025
Bryan was very professional, he made me feel comfortable.
Clinton H.
5 out of 5
10/23/2025
Im really excited to have my vehicle back JILLIAN REALLY DID A PROFESSINAL JOB HER EXPERIENCED GOT ME MY CAR BACK ASAP!!!!@!!THANKS AGAIN KEEP UP THE GREAT WORK YOUNG LADY!!!
Walter C.
4 out of 5
10/23/2025
I don't do surveys
Margaret W.
5 out of 5
10/22/2025
Service was excellent
James M.
3 out of 5
10/22/2025
I had to reschedule my first appointment because of some confusion about bringing My car into you while I had schedule it for pickup and delivery. After talking directly with Jason, he took care of the situation completely
Samuel L.
4 out of 5
10/22/2025
Great job as always. He continues to exemplify the standard of excellence promised and delivered at Sutton Ford.
Edward N.
5 out of 5
10/22/2025
Always have a good experience with Sutton Ford
Cecil W.
4 out of 5
10/22/2025
Jason Dunkin Scott Jr. Perfect ????
Teresa M.
5 out of 5
10/22/2025
He was great and trustworthy
Rolland C.
5 out of 5
10/22/2025
Service was swift and much appreciated.
Lauren H.
5 out of 5
10/22/2025
Bryan is a great employee. He’s efficient in his job and thorough with his answers. Thank you for all of your help thus far. Lauren
Billie A.
5 out of 5
10/22/2025
Gloria was kind,understanding, thoughtful and knowledgeable in explaining what the problem was concerning my truck. She was also awesome in getting me to and from work and home I greatly appreciated her kindness!

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