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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8323 reviews 71%
4 star 2353 reviews 20%
3 star 185 reviews 2%
2 star 406 reviews 3%
1 star 498 reviews 4%
Review Us
Teresa M.
5 out of 5
10/22/2025
He was great and trustworthy
Rolland C.
5 out of 5
10/22/2025
Service was swift and much appreciated.
Lauren H.
5 out of 5
10/22/2025
Bryan is a great employee. He’s efficient in his job and thorough with his answers. Thank you for all of your help thus far. Lauren
Billie A.
5 out of 5
10/22/2025
Gloria was kind,understanding, thoughtful and knowledgeable in explaining what the problem was concerning my truck. She was also awesome in getting me to and from work and home I greatly appreciated her kindness!
William W.
5 out of 5
10/21/2025
First time visiting Sutton Ford. We were very pleased with our experience there.
Ray T.
4 out of 5
10/20/2025
Please have more service advisors to help on Saturdays.Bryan was the only person working from 8 to 10am . Not good for your customers. Thanks!
David F.
4 out of 5
10/20/2025
A very helpful and resourceful individual.
Zenobia C.
4 out of 5
10/20/2025
Melissa is the gold standard to me! She really makes my experience even when things don’t go smoothly or as planned Melissa is quick to communicate challenges, offer solutions and advocate for me. She gives the kind of service that makes you want to be a repeat customer!
Jo Ann.
5 out of 5
10/20/2025
Bryan is very professional and knowledgeable. It was a pleasure Working with him.
William G.
4 out of 5
10/19/2025
Bryan Jones was is a great associate. I went for service on a Saturday morning and he was the only person working at the time. The were about 15 customers waiting. Bryan took care of each customer with such care. He didn’t let the amount of customer stress him out. I will keep coming back because of Bryan.
**** W.
5 out of 5
10/19/2025
Gloria was very helpful.
Monica K.
2 out of 5
10/19/2025
His customer service was fine it just was to long of a wait for a oil change
Jeffrey F.
5 out of 5
10/19/2025
Awesome!
Cynthia H.
5 out of 5
10/18/2025
Good customer service
John W.
4 out of 5
10/18/2025
Jason was very nice and waited on me right away.
Lamont B.
5 out of 5
10/18/2025
Jillian professional service and very knowledgeable Service advisor..
Gwendolyn H.
5 out of 5
10/18/2025
Jason always do a fantastic job!
John W.
5 out of 5
10/18/2025
great job ????????
Eva H.
4 out of 5
10/17/2025
Gloria is truly an asset to your company; I truly appreciate how she handled the oil change process of my car and the professional friendness that she showed me. It was an honor just talking to her and I watched how she talked to a lady and man who were also waiting for service on their car. You guys are truly lucky to have her and her beautiful personality representing your company.
Kc F.
5 out of 5
10/17/2025
Excellent Service!

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