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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8313 reviews 71%
4 star 2349 reviews 20%
3 star 184 reviews 2%
2 star 403 reviews 3%
1 star 498 reviews 4%
Review Us
Reba C.
4 out of 5
7/1/2026
Bryan Bwas eBxcellent!
Chris L.
5 out of 5
7/1/2026
Service was top notch as always. I feel like I’m family when I use Sutton for my service and repairs.
Regina F.
4 out of 5
7/1/2026
All went well and I didn't have to wait long for the service. Thanks
Donna S.
5 out of 5
7/1/2026
If Bryan is the one that cleaned my vehicle, it was the best I have had in 5 years. I really appreciate the time and detail he put in doing a fantastic job. Thank you, Donna
Susie L.
5 out of 5
6/30/2026
Very knowledgeable and makes you feel comfortable
Gia R.
5 out of 5
6/30/2026
She was very pleasant and answered all my questions. I enjoyed interacting with her today!
Kim S.
5 out of 5
6/30/2026
Thank you Byrant he is always nice and get the job done
Anthony T.
5 out of 5
6/30/2026
Excellent customer service
Keith B.
4 out of 5
6/30/2026
Bryan Jones is the attentive customer service that have ever met.....knows his products and services to make your experience a pleasure...personal touch is an important part of the experience with Mr.Jones he let's you know what the issues are and addresses them in a timely manner.
Ann B.
2 out of 5
6/28/2026
I was counting on a ride from the shuttle service in the afternoon. I was told my car was ready. I asked if the shuttle service could pick me up at my house a couple of miles away. The service called around 3:50. He said they could accommodate my request. They did not come on Monday afternoon. I started calling around 4:55, 5:00, 5:15. Thank you for inquiring. Respectfully, Ann B
Danielle F.
5 out of 5
6/28/2026
Gloria was very attentive and understanding of what I had going on and needed.
Leo P.
5 out of 5
6/27/2026
Jillian was so helpful and patience and explained everything that was going on with my vehicle it was the best customer service I have ever experienced with a dealer ship. Thank you Jillian
Richard B.
5 out of 5
6/27/2026
Everything was great as usual .
David J.
5 out of 5
6/27/2026
Tim is a true warrior i really appreciate him thank you tim
Melvin B.
5 out of 5
6/27/2026
Welcome thank you
Stephanie B.
5 out of 5
6/27/2026
Great service
Henry W.
5 out of 5
6/26/2026
She was very courteous and professional
Elissa Kara.
5 out of 5
6/25/2026
Jillian is the best. She takes care of my vehicle. Service is quick and done correctly.
Dean V.
3 out of 5
6/25/2026
Just sent a comment but have no idea if it went through as it vanished and the comment came back empty
Fred B.
5 out of 5
6/25/2026
Yes i was very pleased with the work that was done to my car.I will continue to use sudden ford

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