Service Center

Real Reviews From Verified Customers

Beverly A.
4 out of 5
5/20/2026
Yes I love Sutton Ford I drive all the way from Rockford to have my car serviced. Thanks again Sutton Ford God Bless ❤️????????❤️
Roseann W.
5 out of 5
5/20/2026
Timothy was so polite. He explained everything thoroughly.
Jill S.
5 out of 5
5/20/2026
He was professional,efficient and cery
Jack T.
4 out of 5
5/20/2026
Melissa is a valuable asset to Sutton Ford. She goes above and beyond to make the customer feel valued.
Crete Monee.
5 out of 5
5/20/2026
Bryan Jones is professional , courtesy and knowledgeable when it comes to servicing vehicles at Sutton Ford. We appreciate him and everyone in service and the quick lane. Thanks
Darrell R.
4 out of 5
5/20/2026
I came in to get tired replace.. in and out within an hour and 15min... pretty fast and efficient
Kevin S.
5 out of 5
5/19/2026
Gloria was very professional and pleasant to work with
Lynita S.
5 out of 5
5/18/2026
You all did a great job, thank you
Adrienne C.
5 out of 5
5/18/2026
Jillian is extremely patient, kind and has a listening ear for her customers. Very knowledgeable and professional!! It is a pleasure to provide a comment for her.
Adriana N.
5 out of 5
5/17/2026
Jason was really helpful and nice! Has great customer service and always greets you with a smile. Thank you again Jason!
Andre W.
5 out of 5
5/17/2026
Jason provided quick & professional service. I was completely satisfied.
Jorge Luis.
5 out of 5
5/16/2026
Muchísimas gracias por su atención. Gracias por reparar mi auto.
Ellene H.
5 out of 5
5/15/2026
Bryant Jones was very polite,helpful and knowledgeable.
Frederick M.
5 out of 5
5/15/2026
Job well done
Theresa P.
4 out of 5
5/15/2026
Thank you Sutton Ford. I am grateful you are in our community. You have been a blessing to me and my family. Can you recommend a financial institution I can use to refinance my vehicle to get a lower rate? My credit score is so much better. Thank you
Stephen K.
5 out of 5
5/15/2026
Thank You Tim Pitlock. Excellent scheduling, advice, and service for my new Ford transit 350 HD van! Appreciate the efforts by the service department and the support by the Sutton Ford dealership. Thanks again, Steve Kent
Jennifer C.
5 out of 5
5/15/2026
He was extremely nice, helpful and very communicative.
George M.
5 out of 5
5/14/2026
Excellent
Louis W.
4 out of 5
5/14/2026
I am happy to inform the heads of Sutton Ford, that Jason is a great team player in your company. Jason D Scott Jr. is a great example of how to make a difference in customer service. Dusty the mechanic, did a great job to repairing my car. Keep up the good work guys
Dawn P.
5 out of 5
5/14/2026
Everyone was very kind. The check-in and check out process and the payment process were very quick and easy. Everyone was friendly. The service went well. I really appreciate Sutton's staff. Great experience.

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