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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8212 reviews 71%
4 star 2322 reviews 20%
3 star 181 reviews 2%
2 star 400 reviews 3%
1 star 492 reviews 4%
Review Us
Williams L.
4 out of 5
12/20/2025
Jason went above and beyond and I will always bring my fleet to Sutton!
Riccardo C.
5 out of 5
12/20/2025
Gloria did a great job.
William W.
4 out of 5
12/19/2025
Jason did an excellent job in showing concern for me, the customer when I had to leave my car unexpectedly overnight because their tire mounting machine needed a part. He was kind and businesslike which meant a lot to me. He represented the Quick lane well.
Kimbolist M.
2 out of 5
12/19/2025
Did not receive my free car wash.
Front Line.
5 out of 5
12/19/2025
He’s amazing and efficient!
Rene K.
1 out of 5
12/19/2025
In my experience it is always a nightmare having my car serviced at the dealer for one reason or another. This time the communication about servicing was awful, incorrect and caused me great inconvenience.
William C.
5 out of 5
12/19/2025
Thanks for your help
Ronald R.
5 out of 5
12/18/2025
excellent communications, pleasant personality, knowledgeable, upbeat, a credit to the company, I will continue coming back for service. Thank you. Ron Rogers 2015 Super Duty 250 diesel.
Deloris S.
5 out of 5
12/18/2025
bryon is very excellent with his job in the service that you guys offer there in Fort. He explains everything to you. He’s very dependable very knowledgeable. I really appreciate him excellent service
Roman S.
5 out of 5
12/18/2025
Bryan got my vehicle in very quick, always does a great job
Sandra Beuten.
5 out of 5
12/18/2025
Jillian and Jaime are amazing
Umi A.
5 out of 5
12/18/2025
Jason customer service is top tier
Lynn C.
5 out of 5
12/18/2025
Great customer service!
Arturo B.
5 out of 5
12/17/2025
Great service as always. I was in and out in less than an hour. Thanks, Bryan!!
John W.
1 out of 5
12/17/2025
Check engine lite is back on a day after picking my car up. Piece on my headlight was damage while in your shop. I was told I needed a new battery because it will not hold a charge but battery was only three months old. I am very dissatisfied with the service. I was told I would get phone calls back that never happened he never had the information I asked for. I will be contacting the service manager tomorrow.
Lenedra W.
5 out of 5
12/17/2025
Kind, knowledgeable and helpful
Gennett R.
5 out of 5
12/17/2025
Very knowledgeable of automotive services that quick lane provide
Mohammad A.
5 out of 5
12/17/2025
As always, excellent job from a very professional service advisor. She kept me updated and made the process easy and simple. Thank you again Jillian!
Roy M.
5 out of 5
12/16/2025
Great work
Michael N.
4 out of 5
12/16/2025
Ms Jillian made me feel like valued customer once I brought my truck in… Once the problem was identified, she went into detail being transparent on everything…which a customer likes… Ms Jillian was working with the warranty company to help your customer…to save money… Thank You for all you do in being transparent and pleasant through out process…..

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