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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8317 reviews 71%
4 star 2350 reviews 20%
3 star 185 reviews 2%
2 star 404 reviews 3%
1 star 498 reviews 4%
Review Us
Brian J.
5 out of 5
1/29/2026
Gloria was very helpful, professional and courteous. Very pleased to work with her.
Victor N.
5 out of 5
1/29/2026
Wonderful experience Thank you
Lester H.
1 out of 5
1/28/2026
I was not informed that I had an oil leak,instead I received a text message layer with a link related to the service that told me .my vehicle had an oil leak after I left the dealership. Not good business.
Robert W.
5 out of 5
1/27/2026
Timothy was knowledgeable, professional and friendly with helping to service my vehicle. He called me with prompt updates.
Mike B.
4 out of 5
1/27/2026
Bryan and the tech got me in and out quickly. Very positive experience.
Edgar G.
1 out of 5
1/27/2026
2 of my tires were not calibrated properly, I ended up paying to get them aired up. My tires use 80 lbs. and they calibrated them to 60.
Eddie C.
5 out of 5
1/26/2026
Good job
Christine T.
5 out of 5
1/25/2026
Jason was very helpful and knowledgeable concerning our service. A pleasure to be serviced by a pleasant attitude.
George F.
5 out of 5
1/25/2026
One of the best you have on staff
Sharon R.
5 out of 5
1/24/2026
Jillian was great…a true asset to Sutton Ford.
Noha M.
5 out of 5
1/24/2026
Jason was very personable and helpful. Made the experience super smooth.
Lamont B.
5 out of 5
1/24/2026
Excellent
Ion A.
5 out of 5
1/24/2026
Mr.Scott Jr. is always great.He's courteous,professional and knowledgeable.And let's you know everything about what happening with your car.
Tamishia F.
5 out of 5
1/24/2026
He was extremely professional yet friendly. He explained everything to me and offered great suggestions foe things I needed done. Great job!
Conrad W.
4 out of 5
1/23/2026
Friendly, informative, prompt and “on point”.
Patrick C.
4 out of 5
1/23/2026
I continue to be impressed with every interaction with your dealership.
Stefan S.
4 out of 5
1/22/2026
I’m not good at writing these but Tim is a great worker and is fast on the job. I look forward to coming back knowing I’ll get great service.
James J.
5 out of 5
1/22/2026
Appears to know his job well. I was impressed with his professionalism.
Sharon T.
5 out of 5
1/22/2026
Bryan is thorough, professional and friendly.
Krystle L.
5 out of 5
1/22/2026
Melissa Lebran was amazing. She was very professional,and very friendly. I was immediately comfortable and felt like a valued customer. She will be the reason I recommended Sutton Ford to friends and family. Thank you, Melissa Lebran! 100 out of 100!

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