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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8212 reviews 71%
4 star 2322 reviews 20%
3 star 181 reviews 2%
2 star 400 reviews 3%
1 star 492 reviews 4%
Review Us
Rosemary D.
5 out of 5
1/4/2026
Very satisfied with my service .
Michael N.
1 out of 5
1/3/2026
I had to bring the truck back twice to get it right, then you wanted to charge me again.and it wasn’t 8 days that went by…but the issue seems to be corrected now…
Baltazar B.
5 out of 5
1/3/2026
Great communication from Tom
Carol C.
4 out of 5
1/3/2026
Jillian provided great service to me as a customer/human person. My concerns were addressed. My personal life was not impacted due to car provided!
James O.
5 out of 5
1/3/2026
Great help
Terrence T.
4 out of 5
1/1/2026
I’ve used Sutton Ford to service my vehicles for at least 15 years and Melissa has been my Service Advisor for most of my visits. I’ve always received excellent customer service from her and the Sutton Team of mechanics, present visit included.
Veronica C.
4 out of 5
1/1/2026
They took good care of my csr
Jeffrey F.
4 out of 5
1/1/2026
Jason knows what he's doing and I always get top professional Work done every time I'm there
Margurite M.
5 out of 5
1/1/2026
Very Satisfied!
Anand P.
4 out of 5
1/1/2026
It was diagnosed and finished by time as explained.
Wendy N.
5 out of 5
12/31/2025
VERY GOOD SERVICE
Ines M.
5 out of 5
12/31/2025
Melissa is always very helpful.
Joan C.
5 out of 5
12/31/2025
Gloria was courteous, knowledgeable, professional and efficient. She ensured that my service experience met my expectations. Thank you.
Thomas D.
5 out of 5
12/31/2025
Excellent service from Gloria professional kind and caring give Gloria a raise
Demetrious B.
5 out of 5
12/31/2025
Mr.Jones is professional and proficient with his job, very friendly and gets the job done.
David M.
5 out of 5
12/30/2025
Fantastic
Albert T.
5 out of 5
12/30/2025
Prompt service completely satisfied .
Terrence B.
5 out of 5
12/30/2025
Gloria is a class act with her customers. I appreciate her professionalism. And Jason of course is Employee of the month in my book. Your staff is great!
Edward N.
5 out of 5
12/30/2025
I've always been satisfied with service at Sutton Ford they are quick and done right. Thank you
Karla A.
5 out of 5
12/30/2025
Great Customer service as usual!!

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