Service Center

Real Reviews From Verified Customers

Michael F.
4 out of 5
3/14/2026
Melissa, was the absolute best! Was able to make an appointment super fast, she was soo nice and made sure my issue was addressed extremely quickly. She kept me updated through text, and my vehicle was in and out very fast, but her customer service was probably the best I’ve experienced at a dealership, Sutton ford is my new home for service, and she’s my number one to deal with!
Lawrence R.
5 out of 5
3/14/2026
Jason is a very helpful person and he'll go that extra mile to help you out.
Byron M.
5 out of 5
3/14/2026
Always provided excellent service
Insurance (.
4 out of 5
3/14/2026
A recall was found and performed during my oil change
Randy B.
5 out of 5
3/14/2026
Very professional swevice
Charles H.
5 out of 5
3/13/2026
She was very helpful and very professional I really appreciate the service she offere
Kevin S.
5 out of 5
3/13/2026
She was very thoughtful and informative and helpful.
Ranier B.
5 out of 5
3/13/2026
His service is great, friendly, & knowledgeable.
Shawn C.
2 out of 5
3/12/2026
I had to bring my car in instead of the mobile service I scheduled. I was charged “miscellaneous” fee which was not listed on the coupon I used. I was told the rebate would be added and all I would pay for the service was 29.99, not have to mail out for the rebate. The cashier lost my key and after almost 15-20 minutes of searching I was late for a client meeting. The cashier had an attitude about me disputing the $9.43 charge and insisted she never had the key. Ultimately I had to be dropped off, and 15 min later my key was found under her desk.
Henrietta W.
4 out of 5
3/11/2026
He is A gentleman
Arvon P.
5 out of 5
3/11/2026
Very professional, and kind
Brian J.
5 out of 5
3/11/2026
Fine service and very professional. Courteous and friendly.
Emmanuel P.
5 out of 5
3/11/2026
Prompt, professional and courteous service.
Earl H.
5 out of 5
3/11/2026
Melissa is always very professional and courteous. Fantastic working with her.
Zebedee M.
5 out of 5
3/10/2026
Very satisfied
Kenyetta H.
4 out of 5
3/9/2026
Gloria was amazing! I came for routine maintenance on my vehicle and mentioned that my stirring wheel shakes when I brake. Gloria alerted the mechanic and found that my rotors were bent. Gloria took full accountability since they were the last to change my brakes. They needed to order a part, so Gloria sent me to Hertz for a rental because she said my vehiclewas not safe to drive. Gloria thought I would only need the rental for a day. When she found out my vehicle would not be ready due to a delay in receiving another part, Gloria immediately called me and apologized for the inconvenience and extended my rental. Gloria was very helpful and reassuring, and I truly felt like she cared about the status of my vehicle, as well a making sure there were no complications.
Tania T.
5 out of 5
3/9/2026
Jason was awesome!
Raynell D.
1 out of 5
3/8/2026
They didn’t top off the fluids with my oil change.
Jawann J.
4 out of 5
3/8/2026
Mr. Jones was very knowledgeable about his job. He made sure that I got in and out with no issues while also assuring that my payment was correct. He is very professional and easygoing. Thank you for your services.
Tim W.
5 out of 5
3/8/2026
Brian Jones was completely helpful with my vehicle. He also gave me information for future tire cells. Great customer service

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