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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8316 reviews 71%
4 star 2349 reviews 20%
3 star 185 reviews 2%
2 star 404 reviews 3%
1 star 498 reviews 4%
Review Us
Major R.
4 out of 5
3/26/2026
Gloria takes really good care of her customers. That's so amazing. I enjoy being at your dealership because of her.
Wanakee T.
5 out of 5
3/26/2026
I Always receive excellent customer service from Jason.
Andrel H.
5 out of 5
3/26/2026
Respect and integrity
Kwasi H.
5 out of 5
3/26/2026
Very happy with the service and attention to my vehicle.
John P.
5 out of 5
3/26/2026
Great job on my Works service that was just performed on my truck. Thanks again.
Mark W.
4 out of 5
3/26/2026
Timothy was the kindest person I have had in a dealership in while. I appreciate him explaining things and making sure my questions were answered.
Terence D.
5 out of 5
3/26/2026
Bryan was excellent and took care of my concern quickly. Thank you Bryan !!!!!
Kim S.
4 out of 5
3/25/2026
Thanks Brain
Shaketta M.
2 out of 5
3/25/2026
My car wasn’t wash after the service.
Janet K.
5 out of 5
3/25/2026
Job well done make me feel like family
Wendy R.
3 out of 5
3/25/2026
This time wasn’t any scratches on my car
Ernest W.
5 out of 5
3/25/2026
Great Job Thanks
Ronald R.
4 out of 5
3/25/2026
this is Ron Rogers. My vehicle is a Ford 250 diesel. I took it in for service. Timothy was very pleasant in conversation getting right down to business asking me what I needed and what they would provide. I’ve been with SUTTON, for quite a while. I purchased my vehicle there. It’s a 2015. I love my big old truck and it’s a pleasure to know that someone else cares about it as much as I do Timothy was to the point accurate and his prompt as possible a credit to the SUTTON, business God bless you all take care. I love my big old truck. Thank you for taking care of it. If I have any problems, I’ll take it to Timothy and I am sure and very confident that it will be handled properly promptly and efficiently. Have a blessed day. Thanks for being there.
Archie K.
5 out of 5
3/25/2026
Excellent
Nathaniel H.
5 out of 5
3/25/2026
Jason did an outstanding job and I am grateful.
Diane .
4 out of 5
3/24/2026
He listens and addresses your concerns. He is very polite that makes me feel comfortable and confident dealing with people.
James L.
5 out of 5
3/22/2026
Excellent !
Ella T.
5 out of 5
3/22/2026
Excellent service as always
Cynthia P.
5 out of 5
3/22/2026
Gloria was so nice to work with
William W.
5 out of 5
3/21/2026
My experience with Jason was very good. I appreciated his business like manner and he showed concern. His courtesy meant a lot to me. He represented Ford’s service department well.

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