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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8210 reviews 71%
4 star 2322 reviews 20%
3 star 181 reviews 2%
2 star 400 reviews 3%
1 star 492 reviews 4%
Review Us
Henrietta W.
4 out of 5
3/11/2026
He is A gentleman
Arvon P.
5 out of 5
3/11/2026
Very professional, and kind
Brian J.
5 out of 5
3/11/2026
Fine service and very professional. Courteous and friendly.
Emmanuel P.
5 out of 5
3/11/2026
Prompt, professional and courteous service.
Earl H.
5 out of 5
3/11/2026
Melissa is always very professional and courteous. Fantastic working with her.
Zebedee M.
5 out of 5
3/10/2026
Very satisfied
Kenyetta H.
4 out of 5
3/9/2026
Gloria was amazing! I came for routine maintenance on my vehicle and mentioned that my stirring wheel shakes when I brake. Gloria alerted the mechanic and found that my rotors were bent. Gloria took full accountability since they were the last to change my brakes. They needed to order a part, so Gloria sent me to Hertz for a rental because she said my vehiclewas not safe to drive. Gloria thought I would only need the rental for a day. When she found out my vehicle would not be ready due to a delay in receiving another part, Gloria immediately called me and apologized for the inconvenience and extended my rental. Gloria was very helpful and reassuring, and I truly felt like she cared about the status of my vehicle, as well a making sure there were no complications.
Tania T.
5 out of 5
3/9/2026
Jason was awesome!
Raynell D.
1 out of 5
3/8/2026
They didn’t top off the fluids with my oil change.
Jawann J.
4 out of 5
3/8/2026
Mr. Jones was very knowledgeable about his job. He made sure that I got in and out with no issues while also assuring that my payment was correct. He is very professional and easygoing. Thank you for your services.
Tim W.
5 out of 5
3/8/2026
Brian Jones was completely helpful with my vehicle. He also gave me information for future tire cells. Great customer service
Deatra H.
5 out of 5
3/7/2026
Always professional Always giving great customer service
Andre T.
5 out of 5
3/7/2026
Melissa showed great customer service, and was very thorough while helping me.
Michael B.
5 out of 5
3/6/2026
Very happy with Sutton Fords convenient service. They picked up my Bronco for service at my home and dropped off a loaner car. Excellent service.
Margaret W.
5 out of 5
3/6/2026
Staff was courteous, and knowledgeable and completed the work promptly and effluent
Charlie R.
5 out of 5
3/6/2026
I am always thankful for the outstanding service provided to me.
Velma J.
5 out of 5
3/5/2026
Good service
Laura B.
5 out of 5
3/5/2026
She is very nice person
Lois A.
5 out of 5
3/4/2026
Gloria was so professional and efficient thank you
Maryetta B.
1 out of 5
3/4/2026
Not happy at all

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