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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8316 reviews 71%
4 star 2349 reviews 20%
3 star 185 reviews 2%
2 star 404 reviews 3%
1 star 498 reviews 4%
Review Us
Xavier P.
5 out of 5
5/1/2026
Jason was very helpful and answered all of my questions very respectfully
Adisa G.
5 out of 5
5/1/2026
Bryan was helpful and went above and beyond by cleaning the car after the service.
Berniece R.
5 out of 5
4/30/2026
Great service, and good information from my service representative hope I get him when I come back
Regina W.
5 out of 5
4/30/2026
Brian was very professional and concerned about my vehicle.
Barbara I.
5 out of 5
4/30/2026
He provided great customer service.
Theresa F.
5 out of 5
4/30/2026
A professional in every way possible and ABOVE!
Deveon R.
5 out of 5
4/29/2026
Great customer service!
Cecil W.
5 out of 5
4/29/2026
Service was great had a recall on my f150 Service was great ????
Tim W.
5 out of 5
4/29/2026
Byron is one of the best service guys I’ve ever dealt with. I always look forward to coming in to Sutton. Ford and I have my vehicle serviced.
Janet F.
5 out of 5
4/29/2026
Friendly, efficient servicemen.
Carol C.
3 out of 5
4/28/2026
Jason addressed my concerns and provided me with an alternative solution. The office power went out and he offered to hold my service sheet and coupons for next day. I appreciate the consideration shown to me by Jason. The was restored and I was able to be serviced.
Henry D.
5 out of 5
4/28/2026
Friendly service! Great job!
Alex P.
3 out of 5
4/26/2026
My 2025 ford EXPLORER was damaged in your service department on 4-24-26
Michael P.
5 out of 5
4/26/2026
Service dept was excellent.
University Of.
5 out of 5
4/25/2026
The work was completed in a timely manner.
Tonja J.
4 out of 5
4/25/2026
Jason is a respectable, knowledgeable young man who’s doing a fantastic job. He always greet you & assist you if there’s a problem. Keep being an awesome man!!!
Catherine M.
5 out of 5
4/25/2026
The service was excellent and employees were extremely helpful and very professional. It was a pleasure to see and experience such outstanding service. Thanks again
April L.
5 out of 5
4/25/2026
Jillian was absolutely amazing. She kept me updated every step of way. She went above and beyond to help me. She was a sheer pleasure to work with.
Ben B.
5 out of 5
4/24/2026
Professional.. customer service beyond expectations.
Edward Y.
4 out of 5
4/24/2026
Jillian does a great job

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