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Real Reviews From Verified Customers

Service Center Review Summary

5 star 561 reviews 64%
4 star 166 reviews 19%
3 star 24 reviews 3%
2 star 53 reviews 6%
1 star 72 reviews 8%
Review Us
Kathleen M.
5 out of 5
4/26/2024
He kept me apprised of the progress of all the repairs on my vechile.
Craig R.
5 out of 5
4/26/2024
Timely friendly and helpful. A good experience
THOMAS G.
2 out of 5
4/26/2024
I thought there would be more interaction with the employees. I don’t even know who Michael Reynolds is.
Daniel M.
5 out of 5
4/26/2024
First class service. Great communication and finished product.
Bryan H.
3 out of 5
4/26/2024
Walked in without an appointment for a oil change and tire rotation and was told I would have a two hour wait and walked out o In 35 minutes. Now that is great service.
Nasamu S.
5 out of 5
4/26/2024
Great job thanks
Tim R.
4 out of 5
4/26/2024
Thanks! Christian wad very helpful & professional.
Dell O.
5 out of 5
4/24/2024
The service was very professional and friendly. The work on our RAV4 was done quickly.
Tyler D.
5 out of 5
4/24/2024
A++++
**** W.
5 out of 5
4/24/2024
I appreciate that I get a text message about the service that my car is receiving!
Francois T.
5 out of 5
4/24/2024
Everything went very well. Thank you!
Jaime B.
5 out of 5
4/24/2024
Great service!
Tami B.
2 out of 5
4/24/2024
I drove from your shop to Robinson and all of the same service lights came back on. This, after just paying $3,500.00 to repair. I am extremely frustrated. I brought to a Toyota Dealership as I thought I'd be getting the absolute best of the best and the issue with my car would have been properly diagnosed and repaired. I am currently recovering from shoulder surgery and not receiving a paycheck so this was a hard hit, and it's not even fixed?!! I will be contacting the mechanic (Michael) in the morning, as he had left when I called earlier when the codes popped back up. Currently extremely dissatisfied abd frustrated. Hoping this situation can be remedied appropriately asap. This is my only vehicle and needed very badly!
James S.
5 out of 5
4/24/2024
Brittany was great as was the staff they always are friendly and do a great job
Marco D.
2 out of 5
4/24/2024
Painful experience. It took over four hours to complete an inspection, oil change and tire rotation and realized that they charged me for the tire rotation and did not complete the service. On a positive note, Jeff the Service Manager was very helpful, understanding and made it right.
Jennifer M.
5 out of 5
4/23/2024
Thanks for always taking care of us!
John O.
4 out of 5
4/23/2024
Very pleased with the quality of service on my Toyota RAV4. Inspection +10,000 mile check up Al took place less than an hour and a half.
Juergen K.
2 out of 5
4/23/2024
My issue is not with the service representative per se. It is with the service itself. It took 2.5 hours to do a state inspection. This seems excessive and had I known I would have made arrangements to leave my vehicle and pick it up later.
Janis Y.
5 out of 5
4/23/2024
Brittany Provided me without standing customer service. She answered my questions completely.
Arvid G.
5 out of 5
4/22/2024
Great service

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