Brewer Airport Toyota Auto Repair Service

Disproving Auto Repair Misconceptions

Some people believe everything while others believe nothing, and for those in the middle, we at Brewer Airport Toyota Auto Repair Service, located in Moon Township, PA are debunking several misconceptions about auto repair. Also referred to as "urban tales", these fallacies have been repeated so many times that many people actually believe them.

Preventative maintenance is overkill, because today’s cars last longer and break down less.

Untrue. A lot of people mistakenly believe that the manufacturer’s   recommended maintenance is simply a way to get people back to spend more money. Absolutely, newer vehicles are designed to last longer than ever, but to keep your car running well beyond the 100,000-mile figure, there is some preventative maintenance that needs to be done regularly. The preventative maintenance suggested by the manufacturer is in fact intended to save you money by preventing problems before they happen.

Most service departments recommend extra, unnecessary work to get more money.

Untrue. Most of the time, if a technician or a service writer suggests more work, it is needed. Don’t let the corrupt behavior of a few repair companies lead you to distrusting the honest majority. Any quality technician will go through your vehicle carefully to look for possible problems when doing any sort of repair or maintenance. Based on what the technician discovers while inspecting the vehicle, he or she may suggest additional work. This is not done to milk the customer, but instead is a way of helping you to address minor problems before they become bigger issues that can cost even more money to fix.

It’s possible to get an accurate price quote over the phone.     

Untrue. Unless a service department is extremely familiar with your car, you won't be able to get a precise price quote over the phone. Even then, accurate pricing is difficult without a technician looking at your vehicle. Consumers should be wary of any service department promising a low price over the phone without seeing the vehicle first. Cut out the guesswork and let your service department inspect your car before getting any estimate.

Repairers charge too many hours for diagnosing the problem.

Untrue. When customers see a few hours of diagnostic time on their work orders, they are normally perplexed. It's a very common false impression that diagnostic equipment tells technicians what is wrong with your car in a matter of minutes. While today’s diagnostic equipment can be very helpful, it does have its limitations. Often, it provides the technician with a basic idea of what the problem is, but in many cases, that is just the starting point.

Every automotive repair shop is pretty much identical.

Untrue. This is one of the biggest falsehoods of all. The actual truth is that every single service department  is completely unique. The technology in the automotive industry is continually evolving, and different service departments have access to varied technology and equipment. The skill requirements for technicians vary greatly, so always ask about your service department's list of certifications.

Hopefully, we at Brewer Airport Toyota Auto Repair Service have been able to dispel these misconceptions about car repair in this article. Knowledge is king and a savvy consumer can't be ripped off. If you're ever skeptical about any repair facility, the best advice we can give you is take your car back to the dealership where you bought it for your automotive ongoing repairs and maintenance.