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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2656 reviews 63%
4 star 851 reviews 20%
3 star 127 reviews 3%
2 star 255 reviews 6%
1 star 310 reviews 7%
Review Us
Halle D.
2 out of 5
7/17/2026
Noah was a fantastic service advisor! He answered all of my questions with a calmness and reassurance that eased a lot of my anxieties about my car. My RAV4 had a recall that addressed issues I had with my car stalling in a drive thru. He reassured me that the recall was being addressed and I shouldn’t have any further issues with it. Being a young woman, going to the car dealership can be intimidating since I don’t know much about cars and I have to put my trust in the advisors and technicians. Noah made my experience today very comfortable and reassuring. I love getting my car serviced at brewer toyota because nobody ever makes me feel stupid for the questions I ask. All of the employees (cashier too!) are so friendly and welcoming. The environment is clean and I have nothing bad to say about the service department. Thank you all so much!
Patrick J.
5 out of 5
7/17/2026
Thank you for your excellent work and care of mu Vehicle.
Robert S.
5 out of 5
7/17/2026
Scott was excellent. Give him a raise.
Louis S.
5 out of 5
7/16/2026
Seamless visit!
Sandra P.
3 out of 5
7/16/2026
No communication between sales department that made our appointment and repair department
Brian B.
4 out of 5
7/16/2026
Noah is great. Do everything you can for him.
John H.
5 out of 5
7/16/2026
Great fast and friendly service. Keep doing what you are doing.
William M.
5 out of 5
7/16/2026
Excellent experience with an extremely professional service representative.
Donald P.
4 out of 5
7/15/2026
Scott is very friendly and knows his job well.
STACY S.
4 out of 5
7/15/2026
I travel for your service department and Scott! This is my second vehicle with you all and i will keep coming back to this dealership (Brewer) because of the service. A+++
Gleen P.
5 out of 5
7/15/2026
All went well !!!
Carol S.
5 out of 5
7/15/2026
Friendly people
James D.
5 out of 5
7/15/2026
Noah was EXCELLENT. Very professional , very polite . Noah kept me informed of progress and let me know quickly when my vehicle was finished. I’m very grateful. Thank You Noah
David H.
2 out of 5
7/14/2026
Air conditioner wasn't fixed.
Timothy D.
5 out of 5
7/14/2026
Great service
Samuel F.
1 out of 5
7/14/2026
When I arrived home from work, I smelled oil in the garage, my wife brought the car in for service. I opened the hood and oil was every where. Your technician did not put the oil cap back on. Luckily it was still on the rad support. I decreased the engine compartment but im sure there is oil under the car. Think I should get an under carriage cleaning and an oil level check by your dealership. Please let me know. ****-****-xxxx
Dennis R.
5 out of 5
7/12/2026
Thank you for your help.
Michael S.
5 out of 5
7/10/2026
Noah went above and beyond his job today. He threaded through paperwork and traced back to find an answer to a puzzle. I was very satisfied with the professional demeanor of the man. Thank you Noah
AARON S.
1 out of 5
7/10/2026
They talked to my wife like she was an idiot when dropping off vehicle. They charged us $450 to repair a $30 part that should never have burned out. I plan to complain to Toyota regional service manager about the issue. Service writer was extremely rude and not helpful.
Denise A.
5 out of 5
7/10/2026
He answered all my questions and I was satisfied

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