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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2466 reviews 67%
4 star 835 reviews 23%
3 star 123 reviews 3%
2 star 126 reviews 3%
1 star 154 reviews 4%
Review Us
James W.
3 out of 5
7/2/2026
Everything went fine, nothing to be unhappy about. All good.
Charlotte M.
5 out of 5
7/1/2026
Thank you for a great and prompt job, Mary!
Marian S.
5 out of 5
7/1/2026
Great service AGAIN!! Thank you!
Theresa M.
4 out of 5
7/1/2026
Ty!
Christine M.
5 out of 5
7/1/2026
Jeffery was great.
Cheryl T.
5 out of 5
7/1/2026
I'm very appreciative of the quality of service and the treatment by personnel.
Carol M.
5 out of 5
6/30/2026
ways excellent service
Brian W.
5 out of 5
6/30/2026
My service visit was excellent!
Gary G.
2 out of 5
6/30/2026
My comment is concerning the process to get service performed. I bought my first new Camry last year. 1st time in for service, Found the service center and was told to wait in the lounge, then I started getting text messages from the service provider?? Video of my car?? then a checklist?? Luckily had my phone! I finally went to the desk to ask if my car was ready?? I left confused. Yesterday’s service was the same, I finally went to the desk and asked how the process works, I was just told my tires may need changed soon, but nothing about the process???? You should maybe ask if customers are familiar with how everything works. You are getting ahead of a lot of people and assume they are tech savvy. You still have many years to go before all are familiar with technology.Very poor customer service in my opinion. And I still don’t know how it works??? Maybe ask the question, “are you familiar with how this works”!!! Kind of basic courtesy. As far as the work, I never saw the tech or talked to them, everything happened behind closed doors. Please know I am not alone in my concerns. Thank you Gary G
Amber H.
4 out of 5
6/29/2026
He did a nice job and I appreciated the video that was sent to me when he was checking it over for the inspection. He was very thorough
Emmie K.
5 out of 5
6/27/2026
The staff was very helpful and answered the questions I had. They were very efficient, pleasant, and informed me as to the progress of the service on my vehicle. I would recommend this dealership.
Michael L.
4 out of 5
6/27/2026
All went like clockwork.
Natalie G.
5 out of 5
6/27/2026
Car was taken care of quickly and everything is running smooth again! Also happy I purchased the extended warranty so this was 100% covered. Thank you!
William G.
5 out of 5
6/26/2026
It was a very efficient process and Mary was very pleasant and helpful
Michael K.
5 out of 5
6/26/2026
Always professional and quality service.
Richard W.
5 out of 5
6/26/2026
Job well done!
Craig B.
3 out of 5
6/26/2026
I think your prices are little high
Bonnie B.
5 out of 5
6/25/2026
Well done!
Keith B.
5 out of 5
6/25/2026
Outstanding service experience (which is the norm at Palmiero)!
Colleen H.
4 out of 5
6/25/2026
Jeffrey couldn't have been nicer during a crappy situation. He handle the problem that I was having with my vehicle in an extremely professional manner. During a very frustrating time he was great to deal with. I was glad that he stepped up and solved my problem without it becoming a bigger issue for me. Very appreciative of his eagerness to solve my problem that was created by the dealership. Thank you Jeffrey!

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