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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1123 reviews 69%
4 star 357 reviews 22%
3 star 52 reviews 3%
2 star 42 reviews 3%
1 star 49 reviews 3%
Review Us
Bronwell B.
5 out of 5
5/14/2024
Timely and excellent service! Thank you.
Hannah C.
5 out of 5
5/13/2024
Thanks
Andrew W.
5 out of 5
5/13/2024
Kim is the best! Great communication!
Janet B.
1 out of 5
5/12/2024
My car was to be serviced for brake issue, inspection, oil change. I did have a loaner vehicle. I don’t know what happened during the day. Car was reviewed for repairs, but none were done. I feel I should have been notified the car was not ready to be picked up. I realize things happen in schedules etc. A simple call or text would have avoided the problem. Nothing like this has happened since I’ve coming to Palmiero’s. Thank you.
Pamela S.
2 out of 5
5/12/2024
I was satisfied overall, the staff there is really terrific. I was just thrown a bit and felt pressured to make a decision about a repair they suggested be done. I was talking with a salesman about possibly buying a new vehicle when they approached me about the suggested repairs. I felt distracted trying to process that while considering what I wanted to do about a possible trade (and trying to process all the details of a hybrid vehicle), even though the young man from the service center said I could think about it. I usually research before making a decision but just felt a bit pressured since I drove an hour there and it was a Saturday and I knew they had shorter hours. I should have held off on it since I’ll likely trade.
Sheila F.
5 out of 5
5/11/2024
Efficient, professional and cordial experience.
John H.
5 out of 5
5/11/2024
The Palmiero crew is always helpfu, cordial and most important trustworthy. That’s why I make the drive from Erie
Robert O.
5 out of 5
5/11/2024
All was great
Kim R.
5 out of 5
5/11/2024
Everybody is very kind and helpful at the palmiero dealer. My service today was very speedy.
Candyce S.
3 out of 5
5/10/2024
Communication needs to improve. I told the girl I made the appointment with that I would not be able to drop the car off before 9 and that I would leave it overnight. Service called me anyway when I was not there by 9.
Shawn L.
5 out of 5
5/10/2024
Always a great experience at Palmiero Toyota!
Charles D.
5 out of 5
5/9/2024
April was very professional and knowledgeable at her job great experience
Timothy E.
5 out of 5
5/8/2024
It was quick but thorough
Robert S.
4 out of 5
5/7/2024
Sasisfied
Tonia P.
5 out of 5
5/7/2024
Thanks so much for the exceptional service today!
Patricia F.
5 out of 5
5/7/2024
Great job as always. Convenient to have loaner car
Kurt S.
4 out of 5
5/7/2024
Kim is awesome!
Barbara C.
5 out of 5
5/6/2024
Excellent service, as always!
Amy S.
5 out of 5
5/6/2024
Thank you !
Barbara K.
5 out of 5
5/3/2024
Very happy with service

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