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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2404 reviews 67%
4 star 806 reviews 22%
3 star 119 reviews 3%
2 star 119 reviews 3%
1 star 148 reviews 4%
Review Us
Carol K.
5 out of 5
6/2/2026
Great service
Donna B.
5 out of 5
6/2/2026
The service was completed in a timely fashion. Mary Jaggi is always helpful, friendly and accommodating.
Kathleen M.
5 out of 5
6/2/2026
Thanks for getting my vehicle back on the road.
Bruce L.
5 out of 5
6/1/2026
Awesome service
John L.
5 out of 5
6/1/2026
Great job by Palmeiro Service team
Infostructure Technology.
2 out of 5
5/30/2026
I dropped the vehichle off at 10am. After no update, I called to check on it at 3pm and had to leave a message. After no call back at 4pm, I called again and the service representative advised that it was not looked at. I had driven up from Butler County and was killing time visiting a friend. They provided a loaner, but I still had to drive back from Butler County to swap cars. Otherwise, everyone was friendly and service ok.
Paulette W.
4 out of 5
5/27/2026
I had two new tires installed today as I had a nail in a back tire losing air. I don’t know why the tires were put on the front. When I asked at the counter, i was told for my car(Avalon), the tires needed to go on the front. I don’t know why. Also, when a tech discovered I had a nail or bolt in the back tire, she checked what the tread number was on my last service in March. It was a 5 rating - not real good but not warranting replacement. Was my tire repairable? What happens to the tires with a 5 rating? Was there trade-in value? Will the good tire be sold/reused? Since I just had the replacement this afternoon, i don’t know how satisfied I am as i just drove back home, about 4 miles. So far everything looks good. Thank you.
Matthew L.
4 out of 5
5/27/2026
Great to talk to the sales guy while waiting
Valerie B.
4 out of 5
5/27/2026
I have appt. tomorrow at 9am
John S.
4 out of 5
5/27/2026
I am an amputee and was referred to your dealership by my prosthetist, Tammy McElhinny, for the installation of at left foot peddle. Previously, I had to travel to Pittsburgh and was pleased to find that you provided that service closer to home. Upon entering your dealership, I was greeted pleasantly by the service personal and directed to the waiting, which was amazing! I could not be more pleased with everyone that I dealt with and the quality of the installation. Jeffrey did an excellent job and made sure that I understood how to operate the electric pedal. I am a completely satisfied customer!
Carol P.
5 out of 5
5/26/2026
Completely satisfied as usually I am!
Marcus S.
5 out of 5
5/24/2026
Good job.
Diana M.
4 out of 5
5/23/2026
Really liked the video and Technician's explanation of my car's inspection.
Deborah A.
4 out of 5
5/22/2026
Everyone was very nice and pleasant. They got the lift serviced in a timely manner. It was very easy to schedule the appointment .Will be back
Timothy L.
5 out of 5
5/22/2026
Job well done!
Sheryl M.
5 out of 5
5/22/2026
Great staff. Very quick service ,....
Janice T.
4 out of 5
5/22/2026
Jeff took care of us!
Thomas E.
5 out of 5
5/21/2026
Thank you, all went well.
Stephen K.
5 out of 5
5/21/2026
We have always been extremely happy with Palmeiro Toyota.
Eric G.
5 out of 5
5/21/2026
Friendly and smart

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