Pete always take care of us, we have been a long time customer. Very happy with his service and follow up.
Ali
Still want the left turn signal fixed.
Tim was awesome per usual. Did exactly what I asked. However, upon receiving my car, it was not washed properly. It looked like it wasn't washed at all. When I brought it up to the person who had my key fob, he went to look and told me I can use my nail to scratch off the bird feces and bugs. Very odd practice and felt like the shuttlers in the front need to be trained properly on how to address clients issues and concerns.
Adrian was on top of it all the way. Great Service.
I have purchased 6 new and 2 used trucks from your dealership
Had them serviced with you Saturday I was told you no longer give rides home if over 10 miles I live in Sun City West so I had to wait 3 hours for my oil change So I guess what you are saying is don’t buy from us because it’s to far away And for the 3rd time in a row you couldn’t do a courtesy wash
I be sure to let everyone know in Sun City that it’s just to far to come and buy a vehicle
The Zytek process was a 3. The service dept a 5. Overall a 4
Thanks for your help he was great
Tim was great. Thanks for the quick, efficient service.
Kyle helped me get my Trackhawk back in for a tire rotation (I forgot the lug nut key for the lock on my wheels the previous day while in for an oil change). He told me he'd get it done for me real quick and 36 minutes later the job was complete.
I greatly appreciate Kyle making sure the job was done so quickly. I had a lot of things to do yesterday with little time to spare. I will definitely be back and requesting Kyle, as I feel like I'm getting the VIP treatment.
Aaron took care of everything, made it easy for me to get in and out.
I know it is hard because you are short staffed, but I want better communication, in a timely manner. I do not want to chance down people/advisors to answer my concerns.
I had a dead battery that needed replacement. After having called ahead and arranged an appointment with Adam for 9:30 am, I had my vehicle towed to Lexus. Unlike my many times dealing with RGD, who would call me to give an update within an hour or two, I received no call for hours. I called numerous times, during which either no one was available or there were no updates, I finally spoke to Tim about six hours after dropping off the car. I picked up the car at the end of the second day. Tim was as nice as could be when I met him in person and picked up the car. The issue was the failure of communication and updates along the way. I suspect that my vehicles was not even looked at until the late afternoon, which I understand. Yet someone needs to be transparent and provide updates. Thanks.
service was great. Angelo was excellent.
Kyle is the man! Kept me updated got my concern handled in a timely manner! Very happy with the quality of work also
Prices are high. I appreciate the discount we received.
Kyle was great and service was quick and easy! Thank you!
It took me over a week to get a hold of my service advisor. There was little to no communication between us.
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