I called in for an oil change on Thursday, and mentioned when I purchased the vehicle last year, your MCGE manager Karman Shak, asked me to bring the vehicle for 2 free services and oil change for the next 24 month. When I received the bill, I saw $95 was deducted from a 55k miles service and asked young man who was charging me, he insisted that was the credit for the free oil change, I just don’t have the time to argue. The worst part is I had the 55k miles service with Longo Lexus.
Hassan was very kind and helpful. Thanks for all his help for today’s service
Customer service staff are all friendly and courteous!
Friendly curious knowledgeable and would prefer Victor for now on as my service agent.
Hassan is the best! I enjoyed my time waiting for my car. Everyone is friendly and so helpful!
Christopher Walker is awesome ! He is an excellent communicator , keeps me informed about my service being performed and is very professional. It's people like Chris that makes the difference. Keep up the great work.
Brad is excellent but diagnostic is bad Bad BAD.
Kyle was very helpful and efficient
ichard was nice, he didn’t give me any updates during the two hours I was there. Also they rotated the tires but never checked the air pressure in the tires. My jeep has settings for the pressure to be higher in the back than in the front. So when they rotated the tires now the pressure in the front tires is higher than the back. So I will have to go and get this fixed or it will rub the tires in the wrong way because of the difference
Heath was incredible to work with. He had such a great attitude and humor. Really appreciated how he treated me as well. First visit but definitely not the last. Thanks for such great service, Heath!
Hassan Sarim is.a very kind and knowledgeable manager. We like to do business with him.
Excellent Service and Quality Work
My service advisor Joseph Acevedo always goes above and beyond he is definitely an asset to the Airpark Chrysler Dodge family I appreciate all the customer service and attention I receive love the way he gives his input on the status of the vehicle through out the day ,thank you so much and I definitely with tell my friends and family about my experience!
Thank you,
Peter J Von Gonten
Everything was perfect, thank you!
Thank you Hassan and Service Dept! You all rock! BTW: I REALLY like the Lexus SUV Hybrid Loaner - what a great car!!
He was AWESOME I just had a concern i took my car it was good but when i picked it up the air was as strong and it was as cold as it use to be before i took it there ;(
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