John is a wonderful representative for your dealership. My father has been battling a terminal brain cancer since December. When his AC went out just days after the factory warranty expired I was very distraught: when I called John to explain the situation, he didn’t hesitate to make things right. The last thing my family needed to stress over was a hefty car repair. I truly appreciate the kindness John showed my family and so happy that he is the service manager for my Jeep as well! You’ve earned a customer for life!
Again, John out did himself in his prompt service and my attention. I’ll always ask for him.
Scott is a great service advisor. He communicates well and seems to genuinely care about me as a customer. Every time I bring my car in, I feel like I am treated right. From Scott to the technicians, to the greeters, to the folks that bring my car. you do a great job with customer service every time.
Hassan provides outstanding customer service every time.
Bradley was very receptive, attentive, informative. He made me feel welcome as a new member to the Midway family with my newly purchased Spark which required a replacement battery.
Kyle is by far the most professional person I’ve worked with! I’m happy he’s my service advisor.
Jacob always goes out of his way to show care and is very pleasant to deal with: I’m glad to have such a positive service advisor to work with. Thanks Dodge team
Alex is awesome. I have had others and they do not hold a candle to ALEX!! Thanks again!
Ronnie was courteous, respectful to my time, and considered.
He listened carefully and provided an excellent costumer care!
Every one there is friendly and helpful.
Service manager Ronnie was professional and courteous, thank you very much!
Very busy day at service! John let me know upfront how long it would take and he was on target!
Wonderful customer service from RGD.
Got me in quickly, and fixed my car’s problem in just over an hour. Your agent Tim was friendly and helpful. This experience makes it far more likely that our next car will be a Lexus.
Joe is so personable and attentive! He is amazing!
Richard was great - as always. Appreciate his help.
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