Kyle is the ultimate professional and got me in and out above and beyond. I would not want to work with anyone else and always appreciate what he does!!
Anthony was very informative and helpful in letting me know issues with my vehicle.
John is a rock star. Best service advisor in the industry
Richard was great. It did take the tech a few times to figure it out. All good
Anthony is great! He’s responsive when we reach out with questions and always very helpful.
Kyle is a great service advisor, he is kind, honest and always gets the job done within a timely matter while communicating well.
Kyle is a great ambassador for AIRPARK. He constantly does a great job communicating every aspect of the repair process. I always know my Jeep will be well taken care of.
Communication is sup par when going over my truck with the tech was condescending and when trying to present them with a star case number for the problem with the brand new truck getting blown off and when I was satisfied with there answers I was told to be done with the conversation because in there eyes it was just going around in circles and was told by Richard that I should be happy that the tech is willing to check on the truck outside it was 98° next day the wanted to keep the truck for a extra day that was fine meanwhile the know I needed it to go for my work out of state with it he told me he would call me first thing in the morning that didn't happen around noon he called me that the truck was done and codes where cleared not even 40 miles later all the codes and problems are back
Very helpful and really enjoys helping! Answered my questions and educated me about my vehicle in a most positive manner. Pleasure working with Kyle!
Gary is an excellent Svc Mgr and the primary reason I do business with Airpark.
Richard is a great service advisor with good customer service and communication
Kyle Heckathorn is a top notch advisor
He is honest and up front with any issues your vehicle may experience.
Very pleasant young man. Answered all of my questions, no problem.
Kyle Heckathorn is wonderful. Kept me informed about my vehicle while it was in service. Explained everything. I will definitely be back at Airpark Jeep Dodge Service Department using Kyle Heckathorn as my service advisor.
Richard has poor communication. Our vehicle was in shop for about a month. Not a single update on what’s going on. Even ended in a tone that is rushing to take the vehicle out of the shop. Did not provide details on payment up front. Bad service.
Kyle is fantastic to work with. I appreciate him.
Anthony is always professional, competent and has great personal skills.
Gary Wonner, was totally awesome ????
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