As always, I received superb service from Christian Santos and the technician who worked on my vehicle. I have always been very content with the service I have received ever since I purchased my vehicle brand new from this dealership and the service department!!! Definitely recommend to everyone!!!
9/19/2025
Travis H. VERIFIED CUSTOMER
Excellent service, Vincent went above and beyond to make sure I was taken care of. An exemplary business
9/19/2025
Teri A. VERIFIED CUSTOMER
Christian is an excellent service representative. Knowledgeable, efficient, friendly, responsive to communication. He really understands the supreme customer experience that is synonymous with the Lexus brand. I will ask for Christian for every service visit.
A++!!
9/19/2025
Maria G. VERIFIED CUSTOMER
Anthony always helps me out, he’s great and gets things done quickly.
9/19/2025
Jurlean P. VERIFIED CUSTOMER
Thank you so much. Everybody appear to be professional Kind and caring. My car look amazing. Mr. Matt is wonderful , patient , caring , Thoughtful, and appears to love people. Mr. Matt represent Crown Lexus in the best way possible. I just love him so much. He’s so much like Family. Please tell him I said thank you very much he’s a wonderful sales person.
9/19/2025
Cynthia B. VERIFIED CUSTOMER
I’ll be happy to provide feedback
9/19/2025
Jose H. VERIFIED CUSTOMER
Thank You
9/19/2025
Sana K. VERIFIED CUSTOMER
Job well done thank you so much ???? ????
9/19/2025
Stephen R. VERIFIED CUSTOMER
Great service!
9/19/2025
Christopher L. VERIFIED CUSTOMER
Yes we like our service guy Vahagn, he has been servicing our Lexus vehicles for years, never had a problem.
9/19/2025
Esperanza G. VERIFIED CUSTOMER
Great experience at Keyes Lexus in Van Nuys. Professional and friendly staff advisors.
9/19/2025
David F. VERIFIED CUSTOMER
Manual and everyone else were hands on with each customer who entered the service area. It appeared that Manual is new to the service area bdut is learning fast and willing to do whatever the customer wants.
9/19/2025
Ana S. VERIFIED CUSTOMER
Mr Arturo very polite and helpful
9/19/2025
Laurie D. VERIFIED CUSTOMER
Arturo is the BEST in providing INCREDIBLE SERVICES!!!!! ????
9/19/2025
Anita W. VERIFIED CUSTOMER
Robert Luger gave me excellent service today!! I had an extra key fob programmed and picked up a cargo mat for my NX300. Robert was very friendly and provided excellent customer service ... very efficient.
9/19/2025
Louise B. VERIFIED CUSTOMER
Great communication
Great service
9/19/2025
Edward V. VERIFIED CUSTOMER
I love your new facility. Billy was excellent. He took very good care of me. One suggestion. You should have more cars for sale in your showroom. We bought our current Lexus when we were in years ago and we saw it and loved it and bought it right on the spot. You’re missing sales by not having cars on your showroom.
9/19/2025
William B. VERIFIED CUSTOMER
Gerardo took great care to see my fear was addressed with my LS 500 and alignment issues
9/19/2025
James C. VERIFIED CUSTOMER
Corey and Nick are always great to work with. Service is one of the main reasons I will always buy Lexus….
Sincerely,
Jim