Already submitted my survey service is outstanding
9/18/2025
Jillian C. VERIFIED CUSTOMER
I had an appointment and was expecting this check in process to be fairly quick but I waited for about 15 minutes before being seen
9/18/2025
Jacky Family. VERIFIED CUSTOMER
Great job thank you henry
9/18/2025
Diana R. VERIFIED CUSTOMER
Michael Connor my advisor was great and has excellent customer service skills. He answered all of my questions and kept me informed while my car was in the shop.
9/18/2025
Theresa A. VERIFIED CUSTOMER
great service
9/18/2025
Felix C. VERIFIED CUSTOMER
Good Job!
9/18/2025
Weifen S. VERIFIED CUSTOMER
No comments
9/18/2025
Paolo S. VERIFIED CUSTOMER
Usual friendly and efficient service. Still the best in Vegas.
9/18/2025
Sabrina H. VERIFIED CUSTOMER
Service was quick
9/18/2025
Jen O. VERIFIED CUSTOMER
Excellent experience from chatbot on website to driving out of service. Highly recommended. Thank you!
9/18/2025
Janene B. VERIFIED CUSTOMER
I’ve been a customer for over 20 years. I appreciate my customer service care from Tony and the Team! Jason and Cooper are my go to requested Technicians of choice. Thank you for having such an incredible team!
Note: another Great team member… Danielle C. Was my Service rep. Before Tony. Really am thankful for such a great Team!
9/18/2025
Justin D. VERIFIED CUSTOMER
Bill is a gentleman, really enjoyed working with him.
9/18/2025
Jeffrey B. VERIFIED CUSTOMER
Kristina is yhe BEST!
9/18/2025
Deborah D. VERIFIED CUSTOMER
Very nice and professional
9/18/2025
Kenneth N. VERIFIED CUSTOMER
Xavier is an outstanding representative of JM Lexus. He is very professional, courteous, helpful, and friendly. I highly recommend him as a service representative.
9/18/2025
Odeh K. VERIFIED CUSTOMER
Mark was an excellent guy to work with and made me feel like I’m at home. Everyone that works at the dealership was super nice me and my little brother went to go check out the cars on the lot because his favorite car brand is lexus and no one told us anything. I really appreciate made my little brothers day taking him with me.
9/18/2025
Christian G. VERIFIED CUSTOMER
A big thanks to Jesse Colon, For took care of my IS350, I had problem that It really was a big deal for me, because was not locking properly, I was really insecure of taking car out knowing that alarm system was not ok, and I really appreciate that the car is back normal????????????????
9/18/2025
Stephen D. VERIFIED CUSTOMER
Bill is a very personable guy willing to make sure everything is up to the clients expectations and satisfaction.
Love the new building but….a much longer ride coming from Woodland Park.
9/18/2025
Maria H. VERIFIED CUSTOMER
I’ve always been impressed with Alex’s professionalism, and the entire team is so welcoming. They take the time to explain clearly what needs to be worked on, which makes the whole experience comfortable and reassuring.