i still don’t u-stand how the battery got bad and what makes u think that a new battery is what would fix it???!? Duncan T
11/14/2025
Crissa M. VERIFIED CUSTOMER
I’ve have spoken to the service manager. The issues were that my vechilr was returned dirtier than when I dropped it off. It was not completely washed before the install of clear the protection. Maybe at best some water thrown on the hood. The clear protection has dirt underneath, a ton of bubbles, the cutting of the clear protection is not straight to fit the vehicle, and lastly there is overlapping. We were not communicated with as to where we were at with the service. We had to call twice and then eventually showed up after 2 full days for installation of clear protection and an oil change. I’m just disappointed in the results. I have addressed my concerns and believe they were handled appropriately and hoping for the best outcome.
11/14/2025
Nigel F. VERIFIED CUSTOMER
Robert was generally rude to me and others I observed him helping. My wife had the same experience and would be a consideration when choosing what dealer to buy a new vehicle from.
11/14/2025
Stephen M. VERIFIED CUSTOMER
Lexus sets the bar for service. Jesse is a true professional. Thank you ????
11/14/2025
Douglas H. VERIFIED CUSTOMER
None
11/14/2025
Jack O. VERIFIED CUSTOMER
Everyone very professional
11/14/2025
Stacia C. VERIFIED CUSTOMER
Great service, second to none. Great experience overall on the phone in person and with the service technicians.
11/14/2025
Susan S. VERIFIED CUSTOMER
The level of service we have always found at Lexus of Omaha!
11/14/2025
Diana G. VERIFIED CUSTOMER
Thank you for your professional service.
11/14/2025
Janice S. VERIFIED CUSTOMER
So thankful for Omar going above and beyond helping us with services needed.
11/14/2025
Lease Plan. VERIFIED CUSTOMER
Adam was cheerful and interested in my being satisfied with the service.
11/14/2025
Loren C. VERIFIED CUSTOMER
I really appreciate that Travis finished my vehicle in just a few hours and I did not have to return the next day.
11/14/2025
Michele O. VERIFIED CUSTOMER
Been coming to Xavier for years...he is the best
11/14/2025
Eleanor S. VERIFIED CUSTOMER
Joseph is great!!! Thanks so much for!
11/14/2025
Sharon M. VERIFIED CUSTOMER
Carlos was the kindest advisor. I appreciated his sincerity.
11/14/2025
Irma S. VERIFIED CUSTOMER
Maico always does an excellent job!
11/14/2025
Enrique C. VERIFIED CUSTOMER
Wendy is a very professional and knowledgeable of the products.
11/14/2025
Natalie B. VERIFIED CUSTOMER
Diego is the best. Thank you.
11/14/2025
Halle T. VERIFIED CUSTOMER
Jeff is very helpful and easy to reach when I have questions about my car. He is great with customers!
11/14/2025
Tammie C. VERIFIED CUSTOMER
Everything was pleasant and timely. John gave great customer service and kept me informed.