Mr. Valdez is very accomodating and completed the job on the approx time he promised.
11/13/2025
Kaitlyn P. VERIFIED CUSTOMER
Great service
11/13/2025
Rachel A. VERIFIED CUSTOMER
No, because the person who help us with the service did not even bother calling us to update us if the car is ready for pick up. We left the vehicle thursday and its already monday and still no update. I called monday morning and still no one is returning my call to update me if my car is ready for pick up. I have to go there for me to get an answer. I waited for how many days without a car to use and my car is just seating there waiting to be pick up.
11/13/2025
Tim C. VERIFIED CUSTOMER
Billy in service customer care did an EXCELLENT job. He was extremely thorough in explaining every detail of the service plan and was over the top courteous. His service oriented personality was on full display and his training from Lexus shown through. KUDOS to all!
11/13/2025
Susan J. VERIFIED CUSTOMER
Not satisfied!!!
11/13/2025
Romarico E. VERIFIED CUSTOMER
Thank u appreciate it
11/13/2025
Pamela A. VERIFIED CUSTOMER
Very good results
11/13/2025
Gary W. VERIFIED CUSTOMER
Very good service and Gerardo kept me informed throughout the process
11/13/2025
Bernard C. VERIFIED CUSTOMER
Christian Santos always been very accommodating and very helpful. I always want to make sure that Christian is available everytime I bring my Lexus for service,because I know he will take care of his clients and he will ensure the clients will be satisfied in his service.
11/13/2025
Justin L. VERIFIED CUSTOMER
Thank you very much and im very happy to see Alejo Morales to take care of it.. i really appreciate it and nice to talj with you and see you next service
Sincerely..,
Justin L
11/13/2025
Judith O. VERIFIED CUSTOMER
Brought my vehicle in for a service recall and ended up with a check engine light as soon as i was about to drive off from picking up my vehicle, had to end up leaving it another day after driving from afar ! Quite the inconvenience and quite disappointing.
11/13/2025
Steve M. VERIFIED CUSTOMER
???? great job
11/13/2025
Lois T. VERIFIED CUSTOMER
Quality service.
11/13/2025
Diana V. VERIFIED CUSTOMER
All great
11/13/2025
Jessica L. VERIFIED CUSTOMER
Quick professional service
11/13/2025
Anthony D. VERIFIED CUSTOMER
Everything went like click work. Jake was great. Thank you!
11/13/2025
Elizabeth N. VERIFIED CUSTOMER
It is always a pleasure to work with Helen. She is always polite, responsive, and has excellent communication skills. Thank you so much Helen, I always appreciate all your help and service!!
11/13/2025
Soheila S. VERIFIED CUSTOMER
I purchased my Lexus from Woodland Hills dealer. The service there was really bad so I came to Keys. Elda is wonderful and the the gentelman for the loner was so nice and courteous. So far my experience has been great